Manage and grow a portfolio of SMB and corporate clients through strategic account management. Build client relationships, oversee ad campaign setup and optimization in MediaGo DSP, deliver data-driven reporting and performance insights, present recommendations to clients, coordinate internal teams, and conduct market research to identify upsell opportunities.
Job Title: Senior Strategic Account Manager
Job Location: Mountain View, CA
Job Type: Full Time, Onsite, Monday - Friday
About the Role
We are seeking a highly motivated and driven individual for the position of Strategic Account Manager. As a key member of our Global Business Team, this strategic position will be responsible for managing and growing a portfolio of clients, conducting market research, and developing effective sales strategies. The successful candidate must have strong client facing skills, excellent account management abilities, and a deep understanding of project management.
Key Responsibilities
- Manage and grow a portfolio of strategic and enterprise clients through effective account management, driving long-term partnerships and revenue growth.
- Build trusted client relationships by providing strategic guidance, proactive recommendations, and exceptional customer service.
- Oversee campaign strategy and execution within the MediaGo DSP to maximize performance, client satisfaction, and incremental revenue growth.
- Analyze campaign performance and provide clear, data-driven insights and strategic recommendations through compelling client presentations and business reviews.
- Own client-facing activities, including campaign briefings, status calls, quarterly business reviews, and executive presentations.
- Lead cross-functional collaboration with Sales, Product, Algorithm, and Analytics teams to ensure seamless campaign delivery and identify upsell and expansion opportunities.
- Resolve complex campaign and technical issues while serving as the primary escalation point for clients.
- Conduct market research to identify industry trends, competitive insights, and new business opportunities within existing accounts.
- Stay current on AdTech trends, platform updates, and best practices, and apply industry knowledge to improve campaign performance and client success.
Qualifications
- Bachelor's degree in business, marketing, or a related field 5+ years of experience in B2B ad sales or account management
- Strong client facing skills and the ability to build & maintain relationships
- Self-motivated and results-driven with a proven track record of achieving or exceeding sales targets
- Professional proficiency in Mandarin Chinese is a must
- Excellent communication and presentation skills
- Ability to be a self-starter & a team player
- Strong organizational and time management skills
- Experience with the OKR Framework is a plus
- Ability to work on-site 5 days a week in our Mountain View office
Culture Fit
- Hungry to learn: If you’re hungry for knowledge, we can feed you with all the industry & technical skills the #AdTech world has to offer.
- Self-starter: We work best with people that are driven, motivated, and aspiring to greatness.
- Team orientation: We work in small, fast-moving pods. We don't believe in lone wolves but we do expect you to hold your own.
This is an excellent opportunity for an ambitious and driven individual to take their career to the next level and build a long-term career in the digital advertising space.
Estimated Base Salary Range: $110,000–$230,000 USD
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