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Conduit (conduit.xyz)

Senior Solutions Engineer

Job Posted 18 Days Ago Reposted 18 Days Ago
Remote
Senior level
Remote
Senior level
As a Senior Solutions Engineer, you'll support customers in onboarding and maintaining rollup stack offerings while troubleshooting technical issues, ensuring satisfaction and efficiency throughout their experience with our platform.
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Conduit – The Onchain Compute Company

At Conduit, we're building the rollup-native cloud platform that will scale Ethereum.

Crypto builders have been held back by a lack of onchain compute — without the ability to process a high volume of transactions quickly and cheaply, onchain apps and ecosystems can’t build high quality user experiences.

Rollups have emerged as the answer to this problem. Just as servers work together to scale compute in web2, so too can rollups scale onchain compute in web3. But building and operating your own rollup is difficult and time-consuming. That's where Conduit comes in.

As the rollup-native cloud platform, Conduit combines web2 engineering best-practices with web3 rollup technology to make it easy for anyone to launch and maintain their own chain. By making infrastructure simple and onchain compute abundant, similar to how AWS and GCP did for web2, we can unlock the next wave of innovation in the crypto ecosystem.

The Conduit platform has seen massive growth since going live in 2023. We run the largest chains in production, including Proof of Play, Zora, Aevo, and more. This translates to 200+ chains across mainnet and testnet and over $1B in total-value-locked (TVL). We're operating on the bleeding edge of crypto, co-evolving with our customers and integration partners, and pushing the limits of blockchain scalability and modularity.

This success has been recognized and accelerated through a $37M Series A, co-led by Paradigm and Haun Ventures — two of the best investors in the industry.

We’re an elite team that’s previously worked at Meta, Brex, Wish, Compound, Chainalysis, Immunefi, Amazon, Avara/Aave, Paradigm, and more. We’re headquartered in San Francisco, with team members all over the world.

We’re looking for ambitious, talented builders that want to help scale Ethereum and bring crypto compute to the masses. Join us!

About the Role

In this role you'll be working closely with the engineering and GTM team to support customers and maintain the rollup stack offerings and customizations made possible by our leading Rollup-as-a-Service platform. You’ll ensure customers have a white-glove experience onboarding to Conduit, and you’ll be the first line of defense when technical issues pop up that need de-bugging. Your care and attention will make every user feel that they’re safe in our hands.

We value people who can quickly obtain a deep technical understanding, are able to quickly create proof-of-concepts to validate entirely new approaches, and enjoy being self-directed and identifying the most important problems to solve.

As a Solutions Engineer you should:

  • Enjoy helping others solve thorny technical challenges and have a systematic approach to finding solutions for complex technical challenges

  • Are deeply curious and eager to continuously learn about web3 tech stacks.

  • Have strong background in technical services, technical support, solutions engineering, or solutions architecture.

  • Thrive in fast-paced, early-stage startup environments where you can wear multiple hats, adapt quickly, and help build processes from the ground up.

  • Have worked across multiple layers of infrastructure and are comfortable navigating complex systems end-to-end e.g. container orchestration, compute and storage systems, APIs, and observability/monitoring stacks

  • Have experience working with highly technical products and customers, especially in B2B SaaS or cloud infrastructure

  • Be able to proficiently read and write small bits of code, ideally in solidity and go.

We think you’ll find this work really exciting if you:

  • Love delighting customers by solving their toughest challenges throughout their entire journey with Conduit—from initial discovery and evaluation to deployment, scaling, and long-term success.

  • Are passionate about rollups and their potential to exponentially scale Ethereum, and are excited about building best-in-class tooling and infrastructure for it and around it..

  • Enjoy taking ownership of problems, learning new skills, and continuously adapting to get the job done.

  • Enjoy identifying customer patterns and pain points, and proactively sharing valuable insights with the product team to help shape the roadmap, drive innovation, and continuously enhance the user experience.

Our tech stack

Our infrastructure is built on Kubernetes, Postgres, and Cloud Tasks on GCP, and the products on top utilize a mix of React, Javascript/Typescript, Go, Rust, and Postgres. While we value experience with these technologies, we are primarily looking for engineers with strong technical skills and the ability to quickly pick up new tools and frameworks.

We utilize the Arbitrum Orbit and Optimism rollup frameworks in production today.

Conduit does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.

Top Skills

Cloud Tasks
GCP
Go
JavaScript
Kubernetes
Postgres
React
Rust
Typescript

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