Senior Solutions Engineer, US East (Remote)

Pipe

Pipe is building cutting edge embedded financial solutions to help small businesses and software companies build something bigger. We’re a remote-first team of problem solvers who build and ship at a high velocity. We’re customer obsessed and leave our egos at the door. If this sounds fun, join us!

Role

As a Senior Solutions Engineer, you will be the technical linchpin for Pipe’s most strategic partners. You’ll lead integrations end-to-end – architecting scalable, secure solutions, guiding partners through technical complexity, and ensuring rapid, reliable launches. Beyond execution, you’ll create the playbooks, tools, and processes that will allow Pipe to scale integrations across dozens of partners. This is a foundational hire: you’ll shape how solutions engineering works at Pipe from day one.

Many of these integrations span multiple geographies, requiring you to think through localization, compliance, and scalability as you help partners go live across different markets.

This role is highly cross-functional. You will collaborate with product, engineering, sales, and risk teams while developing the technical expertise and partner-facing skills that will set you up for long-term growth at Pipe. 

Responsibilities

• Integration Architecture: Own the technical design of partner integrations, from APIs to workflows, ensuring scalability, security, and compliance.
• Integration and Project Execution: Guide partners through integration with Pipe’s APIs from scoping to launch, while managing timelines, deliverables, and cross-functional coordination across multi-geo rollouts.
• Technical Troubleshooting: Diagnose and resolve partner issues quickly, working with engineering teams when necessary.
• Commercial and Customer Impact: Translate complex requirements into simple, actionable solutions that accelerate partner go-lives and revenue impact.
• Cross-Functional Collaboration: Act as the connective tissue between sales, product, engineering, risk, and compliance to ensure smooth launches.
• Process Improvement: Create and refine documentation, solution design docs (SDDs), statements of work (SOWs), playbooks, and other reusable assets that speed up and standardize future integrations.
• Partner Enablement: Build confidence with partners by delivering joint test plans, data-share templates, Postman collections, and other technical resources that make integrations smoother and more transparent.
• Trusted Technical Partner: Earn credibility with senior level stakeholders by demonstrating both technical fluency and business acumen.

Qualifications

Importantly, we care about business impact and exceptional leadership, less about any specific length of experience or title or certificate or degree. We believe talent comes from anywhere, regardless of background. If you believe you are a good fit for this job, we would like to hear from you. 

• 5+ years in solutions engineering, technical consulting, or implementation, ideally in fintech, payments, or SaaS.
• Strong understanding of APIs and system integrations (REST, Webhooks, GraphQL).
• Ability to read and debug at least one modern programming language (Python, Java, JavaScript, or similar).
• Familiarity with web technologies (HTML, CSS, JavaScript).
• Excellent communication skills. Able to translate complex technical issues for both technical and business audiences.
• Problem-solving mindset, motivated to move quickly in a high-growth environment.
• Bonus: Experience supporting fintech or SaaS integrations (payments, lending, or embedded finance a plus), across multiple geographies, with exposure to localization, compliance, or payments.
• US-based role. Eastern time zone.

We believe in taking care of our employees. We want you to feel like an owner and that will be reflected in your salary, equity, and benefits. You’ll receive:

• The best equipment to help you do your job: computers, monitors, desks, chairs, headphones, speakers, webcams, keyboards, mice, etc.
• Flexible vacation and work hours. We believe in a healthy work-life balance (really!)
• Excellent health, dental and vision insurance.
• Generous parental leave for anyone who is growing their family, regardless of gender.
• Great colleagues! We value a culture of authenticity, humility and excellence. We want you to make a mark on our culture.

At Pipe, you’ll help shape how embedded finance gets built. Not just for one partner, but for an entire category in multiple geographies.

The annual US base salary range for this role is $196,000-$235,000. This salary range may be inclusive of several career levels at Pipe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location.