Solutions Engineer (K-12)

What you will be doing:

• Position the Instructure Learning Platform as a product (and as a partner) to all stakeholders, from shallow to deep, from storytelling to technical deep-dives.
• Develop and deliver tailored product demonstrations that are simple but engaging.
• Effectively communicate complex education and technology concepts and practices to a variety of stakeholders – e.g. telling a compelling story to educators and administrators, as well as leading credible, in-depth technical discussions with information technology experts
• Act as trusted strategic and technical advisor with our prospective customers, thoughtfully considering customer vision and needs to design the best solution.
• Respond to functional and technical elements of RFIs/RFPs
• Coach and mentor fellow team members on all things edu, both in the field and via planned professional development opportunities.
• Track progress on projects through consistent record-keeping and knowledge-sharing
• Position the Instructure Learning Platform as a product (and as a partner) to all stakeholders, from shallow to deep, from storytelling to technical deep-dives.
• Develop and deliver tailored product demonstrations that are simple but engaging.
• Effectively communicate complex education and technology concepts and practices to a variety of stakeholders – e.g. telling a compelling story to educators and administrators, as well as leading credible, in-depth technical discussions with information technology experts
• Act as trusted strategic and technical advisor with our prospective customers, thoughtfully considering customer vision and needs to design the best solution.
• Respond to functional and technical elements of RFIs/RFPs
• Coach and mentor fellow team members on all things edu, both in the field and via planned professional development opportunities.
• Track progress on projects through consistent record-keeping and knowledge-sharing

Here is what you need to know/have:

• Edu experience, preferably in leadership at a school, district or state level. Or preferably in a technical sales capacity at an EdTech company. 
• A strong understanding of instructional best practice and of digital tools that support best practice.  Prior LMS or AMS admin experience preferred.  
• Technical understanding of education technology, web technology, mobile technology, systems integration, SaaS, student information systems, APIs, etc.  
• Articulate and dynamic presentation skills with the ability to present to a wide range of stakeholders, both virtually and face to face in casual and high stakes scenarios.  
• Organized and analytical, able to eliminate sales obstacles through creative and adaptive approaches
• Self-motivated, self-reliant, collaborative, and communicative
• Thrive in a fast paced environment
• Must be a team player
• Must be prepared for extensive travel (up to 60% at peak periods)

Get in on all the awesome at Instructure:

• We offer competitive, meaningful benefits in every country where we operate. While they vary by location, here's a general idea of what you can expect:
• Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.
• Flexible schedules and a remote-friendly culture, with hybrid or onsite work options available in some regions for specific roles
• Generous time off, including local holidays and our annual company-wide “Dim the Lights” week in late December, when we encourage everyone to step back and recharge
• Comprehensive wellness programs and mental health support
• Annual learning and development stipends to support your growth
• The technology and tools you need to do your best work — typically a Mac, with PC options available in some locations
• Motivosity employee recognition program
• A culture rooted in inclusivity, support, and meaningful connection