Senior Solutions Architect

OneMagnify is a global performance marketing organization working at the intersection of brand marketing, technology, and analytics. The Company’s core offerings accelerate business, amplify real-time results, and help set their clients apart from their competitors. OneMagnify partners with clients to design, implement and manage marketing and brand strategies using analytical and predictive data models that provide valuable customer insights to drive higher levels of sales conversion.

OneMagnify’s commitment to employee growth and development extends far beyond typical approaches. We take great pride in fostering an environment where each of our 700+ colleagues can thrive and achieve their personal best. OneMagnify has been recognized as a Top Workplace, Best Workplace and Cool Workplace in the United States for 10 consecutive years and recently was recognized as a Top Workplace in India.

The Senior Solutions Architect displays mastery of the Salesforce platform. Their knowledge of the platform helps them problem-solve and consult on how the solution needs to be implemented in order to achieve the most impactful results. They act as the subject matter expert for cross-cloud solutions and lead project implementations.

Success in this position will be measured by the consultant’s ability to demonstrate solutions that align to industry standard methodologies as well as enhance the client’s investment in Salesforce and contribute to the team’s high-quality outputs.

What you’ll do:

• Collaborate with regional Business Partners/Product Owners to understand product vision
• Identify correct points of contact across vehicle line experiences for CRM engagement and build working relationships
• Work in collaboration with architecture to create processes and solutions to handle customer communications across multiple vehicle line experiences with a focus on solutions that can be scaled in the future across other programs/vehicle launches
• Collaborate with architecture and tech teams to offer approaches/solutions using the Salesforce platform (Marketing Cloud, Data Cloud, Core)
• Support Product Owner in creating product vision, strategy, and roadmaps
• Translate business requirements into substantial user stories and take the lead on getting these user stories entered into the appropriate JIRA tickets for prioritization, development, and testing
• Monitor and report out on delivery CRM solutions in alignment with vehicle line timelines
• Work in collaboration with technical teams to ensure development of product meets timeline (testing, deployment)
• Coordinate and facilitate testing (pre-planning, end to end) to ensure product is ready for production (deployment launch date)
• Triage and mitigate root causes with technical teams to ensure product is clear of defects
• Involved in reviewing and approving of UAT samples
• Work closely with Product Owners/businesses to obtain final review and approval of sample product(s)

What you’ll need:

• Proficient in writing basic SQL queries for audience segmentation.
• Skilled in developing advanced AMPscript for executing complex marketing campaigns.
• Experienced in building automated workflows and utilizing Journey Builder within Salesforce Marketing Cloud (SFMC).
• Adept at designing and implementing API integration solutions.
• Strong troubleshooting skills with the ability to identify and resolve platform-related issues.
• Capable of managing and executing cross-cloud implementations across the Salesforce ecosystem.
• Salesforce Marketing Cloud and Data Cloud Certified preferred

Benefits

We offer a comprehensive benefits package including medical, dental, 401(k), paid holidays, vacations, and more.

About us

Whether it’s awareness, advocacy, engagement, or efficacy, we move brands forward with work that connects with audiences and delivers results. Through meaningful analytics, engaging communications and innovative technology solutions, we help clients tackle their most ambitious projects and overcome their biggest challenges.

We are an equal opportunity employer

We believe that Innovative ideas and solutions start with unique perspectives. That’s why we’re committed to providing every employee a workplace that’s free of discrimination and intolerance. We’re proud to be an equal opportunity employer and actively search for like-minded people to join our team.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform job functions, and to receive benefits and privileges of employment. Please contact us to request accommodation.