Senior Solutions Architect - Transaction Monitoring

Alloy helps solve the identity risk problem for companies that offer financial products by enabling them to outpace fraud and confidently serve more people around the world. Over 600 of the world’s largest financial institutions and fintechs turn to Alloy to take control of fraud, credit, and compliance risk, and grow with the clearest picture of their customers.

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As a Solutions Architect specializing in Transaction Monitoring, you’ll play a major role in Alloy’s Professional Services organization and are paramount to client success. The Solutions Architect is responsible for delivering the technical win for new client accounts. You will handle the technical post-sales relationship, present product fit, propose technical architectures, demonstrate the product, anticipate concerns, and offer creative technical solutions to Alloy clients.

• Acting as the technical lead on Transaction Monitoring client implementations, working closely with the Alloy Implementation Managers
• Conducting technical and architectural overviews of client needs to propose Alloy Transaction Monitoring product solutions
• Independently managing the transaction monitoring rule-building process to meet client needs and recommending additional rules or modifications as needed
• Working closely with Engineering to handle data ingestion for Transaction Monitoring implementations
• Helping to integrate Alloy's API into an app in code
• Independently running and handling end to end testing to meet client needs
• Acting as a mentor and consultant to other Solutions Architects on the team in relation to Transaction Monitoring implementations
• Supporting the development of regular client reporting, technical documentation and FAQs, and rule optimization suggestions
• Being a part of a client production readiness and supporting production launches (these occasionally occur outside of 9a-5p hours)
• Serving as liaison between Alloy Product & Engineering and Professional Services
• Serving as a client advocate in driving the development of Alloy’s products and services internally

You are both highly technical and a skilled relationship builder. You are comfortable in front of a variety of audiences, from explaining Alloy’s best practices to a bank’s compliance team, or mapping an API flow on a whiteboard with their product teams. Alloy’s post-sales process is highly consultative and requires our team to be flexible, creative, and empathetic.

• 5+ years experience implementing and supporting complex technical products with a strong desire to work in a post-sales, client-facing role.
• Experience working with payments processors, banking platforms, or similar companies
• Hands-on, passionate and creative problem solver with the ability to lead clients to success
• Excellent communicator and presenter able to gain diverse audience confidence and buy-in
• Ability to build a deep understanding of a client's needs and guide them to a technical solution
• Proven success in problem-solving with and for enterprises with a variety of requirements and technical ability levels
• Experience working with REST APIs
• Experience of data manipulation and ETL processes
• Preferred: 
  • Interest in learning and implementing Alloy’s other product offerings
  • Previous software development experience in one or more of the following areas: Python, SQL

At Alloy, we strive to attract & retain talent by providing compensation that is competitive with other organizations of our size & stage. We are committed to ensuring each candidate has what they need to be successful in their role with a balanced range of compensation, equity, perks & benefits. We actively share our compensation philosophy with employees, with the goal of fostering open and honest dialogue. Finally, we work to administer our philosophy and drive consistency in order to promote equity and monitor the fairness of each outcome.

The following range is based on the scoped level within the organization and only for highly targeted geographies: $155,000k-$183,000k

• Unlimited PTO and flexible work policy
• Medical, dental, vision plans with HSA (monthly employer contribution) and FSA options
• 401k with 100% match up to 4% of annual employee compensation 
• Eligible new parents receive 16 weeks of paid parental leave 
• Home office stipend for new employees
• Learning & Development annual stipend
• Well-being benefits include access to OneMedical, Headspace, and more

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Alloy is proud to be an equal opportunity workplace and employer. We’re committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.