Senior Software Engineer

Are you passionate about innovating at the intersection of technology and personal security? At Pindrop, we recognize that the human voice is a unique personal identifier, increasingly susceptible to sophisticated fraud, including the threat of deepfakes. We're leading the way in developing cutting-edge authentication, fraud prevention, and deepfake detection. Our mission is to provide seamless and secure digital experiences, safeguarding the most personal aspect of our identity: our voice. Here, you'll be part of a team driven by values of Innovation, Customer Advocacy, Excellence, and Impact. We're not just creating a safer digital landscape by fortifying trust and integrity with those we serve; we’re also building a dynamic, supportive workplace where your contributions make a real difference.

Headquartered in Atlanta, GA, Pindrop is backed by world-class investors such as Andreessen-Horowitz, IVP, and CapitalG.

As a Senior Software Engineer on an undisclosed new product offering, you will design, build, and maintain systems for this new product. This new product is a customer-facing product that uses AI to enable customers to create integrations and implement workflows. You will collaborate closely with other engineering groups, provide technical leadership, and ensure the performance, scalability, and reliability of your team's services.

• Design and build GoLang backend services to support this new product.
• Implement an agentic system that plans changes, generates integration code, runs validation in a sandbox, and reports results for approval
• Own the reliability and performance of the product, from design, implementation, test, and deployment
• Contribute to an intuitive UI that lets users compose and iterate on workflows.
• Play a key role in evolving the product to drive customer adoption.
• Mentor engineers and set standards for code quality and design.

• You are resilient in the face of challenges, change, and ambiguity
• You are optimistic and see problems as opportunities
• You are resourceful, excited to uncover innovative solutions, and teach yourself something new when needed
• You take accountability, under-promise, and over-deliver
• You are adaptable and maintain focus on the bigger picture

• 5 or more years of software engineering experience building distributed systems and APIs
• Experience using AI-driven code development using code assistants (eg: Anthropic or Copilot)
• Strong in one or more object-oriented languages: Go, Java, Python, or C++
• Cloud experience with GCP or AWS
• Experience with data modeling and schema evolution
• Experience with a micro services tech stack deployed in containers, leveraging cloud native solutions
• Strong communication and collaboration

• Hands-on work leveraging LLMs and/or agents as part of the product
• Experience building evaluation harnesses for LLM quality and safety
• Vector search, embeddings, and retrieval patterns
• Experience integrating multiple vendor platforms together
• Knowledge of workflow or job orchestration concepts such as scheduling, retries, and state machines (using Temporal or similar workflow engines)
• Frontend experience with React or similar

As a Pindropper, you join a rapidly growing company making technology more human with the power of voice. You will work alongside some of the best and brightest. We’re a passionate group committed to excellence - but that doesn’t stop us from enjoying the journey as a team with chess and poker tournaments, catered lunches and happy hours, wellness programming, and more. Because we take our jobs seriously, we add in time for rest with Unlimited PTO.

• Understand the current services and supported customer workflows.
• Understand integration templates and execution paths.
• Pair with engineers to learn internal tooling, CI, and release practices.

• Contribute changes to the backend and customer-facing workflows.
• Improve tests, observability, and resilience for integration execution.
• Own a developer experience improvement in deployment automation or monitoring.

• Lead implementation or refactor of a component to improve reliability, scalability, or reduce time to onboard new vendors
• Drive architectural improvements in the new product

As a part of Pindrop, you’ll have a direct impact on our growing list of products and the future of security in the voice-driven economy. We hire great people and take care of them. Here’s a snapshot of the benefits we offer:

• Competitive compensation, including equity for all employees
• Unlimited Paid Time Off (PTO)
• Generous health and welfare plans to choose from - including one employer-paid “employee-only” plan!
• Best-in-class Health Savings Account (HSA) employer contribution
• Affordable vision and dental plans for you and your family
• Employer-provided life and disability coverage with additional supplemental options
• Paid Parental Leave - Equal for all parents, including birth, adoptive & foster parents
• One year of diaper delivery for your newest addition to the family! It’s our way of welcoming new Pindroplets to the family!
• Identity protection through Norton LifeLock
• Recurring monthly Phone and Internet allowance
• One-time home office allowance
• Remote first environment – meaning you have flexibility in your day!
• Company holidays
• Annual professional development and learning benefit
• Pick your own Apple MacBook Pro
• Retirement plan with competitive 401(k) match
• Wellness Program including Employee Assistance Program, 24/7 Telemedicine

At Pindrop, our Core Values are fundamental beliefs at the center of all we do. They are our guiding principles that dictate our actions and behaviors. Our Values are deeply embedded in our culture in big and small ways and even help us decide right from wrong when the path forward is unclear. At Pindrop, we believe in taking accountability to make decisions and act in a way that reflects who we are. We truly believe making decisions and acting with our Core Values in mind will help us to achieve our goals and keep Pindrop a great place to work:    

• Audaciously Innovate - We continue to change the world, and the way people safely engage and interact with technology. As first principle thinkers, we challenge standards, take risks, and learn from our mistakes in order to make positive change and continuous improvement. We believe nothing is impossible.
  
• Evangelical Customers for Life - We delight, inspire, and empower customers from day one and for life. We create a partnership and experience that results in a shared passion.   We are champions for our customers, and our customers become our champions, creating a universal commitment to one another.
  
• Execution Excellence - We do what we say and say what we do. We are accountable for making the tough decisions and necessary tradeoffs to deliver quality and effective solutions on time.
  
• Win as a Company - Every time we win, we win as a company. Every time we lose, we lose as a company. We break down silos, support one another, embrace diversity, and celebrate our successes. We are better together.
  
• Make a Difference - Every day, we have the opportunity to make a positive impact. We operate with dedication, passion, and uncompromising integrity, creating a safer, more secure world.
  

We want a diverse, global team with a broad range of experience and perspectives. If this job sounds great, but you’re not sure if you qualify, apply anyway! We carefully consider every application and will either move forward with you, find another team that might be a better fit, keep in touch for future opportunities, or thank you for your time.

Pindrop is an Equal Opportunity Employer

Here at Pindrop, it is our mission to create and maintain a diverse and inclusive work environment. As an equal opportunity employer, all qualified applicants receive consideration for employment without regard to race, color, age, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetic information, disability, marital and/or veteran status.

This position will be posted for 45 days after September 11, 2025. #LI-Remote