ABOUT CORDIAL
We founded Cordial in 2014 on the belief that there should be more humanity and empathy in marketing—both in how brands communicate with their customers and in how technology companies work with brands. We built our company and platform purposefully, driven by a desire to inspire more thoughtful communication and to create experiences that feel more personal and human—for consumers, for the people at the companies we work with, and for Cordial employees. Today, brands like PacSun, Revolve, Abercrombie & Fitch, Realtor.com, L.L. Bean and Forbes rely on Cordial to drive revenue growth by sending a better message.
We chose the name Cordial to symbolize how we empower our clients to communicate with their customers, as well as how we do business: with transparency, collaboration, and trust. We're building a passionate team of individuals willing to learn, grow, and be thoughtfully challenged on a daily basis to continuously improve our product, company, and culture every single day.
OUR VALUES
- Communicate better than the rest
- Own it, every time
- Solve client problems tenaciously
- Make Waves
POSITION SUMMARY
We're seeking a Senior Software Engineer to join our growing engineering team and help build the next generation of our AI-powered marketing platform. In this role, you'll tackle complex technical challenges around AI-driven personalization, intelligent message optimization, and scalable system architecture while mentoring fellow engineers and driving technical excellence across our platform.
You'll work closely with our engineering team, reporting to the Engineering Manager, and collaborate with Product and Design teams to deliver impactful features that leverage artificial intelligence to create more meaningful customer experiences.
YOU WILL
AI-Driven Development & Innovation
- Build intelligent systems that learn and adapt from customer behavior patterns in real-time
- Develop predictive algorithms that optimize message timing, content, and personalization at scale
- Create self-improving recommendation engines that automatically enhance campaign performance
- Design ML pipelines that unlock insights from millions of customer interactions
Technical Leadership & Architecture
- Contribute to technical roadmaps and provide input on architectural decisions for high-volume systems
- Lead design discussions for new features and platform improvements, ensuring scalability and performance
- Make strategic technology decisions on frameworks, tools, and infrastructure that align with business objectives
System Development & Optimization
- Build and optimize high-performance, distributed systems that power AI-driven marketing personalization
- Develop intelligent decision engines that understand customer intent and preferences
- Drive resolution of technical debt and implement architectural improvements across our platform
- Ensure our systems maintain high uptime while handling peak traffic loads
Team Development & Mentorship
- Mentor engineers through code reviews, technical guidance, and knowledge sharing
- Establish and champion code quality standards, design patterns, and development workflows
- Foster a collaborative learning environment by sharing expertise and best practices across the team
ABOUT YOU
Experience & Technical Skills
- 4+ years of software engineering experience with modern web technologies
- Strong proficiency in at least one of: Python, PHP, or JavaScript
- Proven experience designing and scaling distributed systems and microservices architectures
- Solid understanding of database technologies (SQL and NoSQL) and data modeling principles
- Experience with message queues, caching systems, and real-time data processing
COMPENSATION & BENEFITS
$140,000.00-$160,000.00 annually. The compensation range may be adjusted based on experience and location. In combination with base salary, Cordial's compensation package includes equity and bonus, a robust benefit plan (medical/dental/vision/life), 401k match, flexible time off. Additionally, we offer perks such as childcare and continued education yearly reimbursements. We pride ourselves in maintaining a healthy work/life balance, a strong dedication to DE&I efforts, and an overall respectful and open culture!
Cordial is proud to be an equal opportunity employer that celebrates diversity and is committed to creating an inclusive workplace with equal opportunity for all applicants. Our goal is to recruit the most talented people from a diverse candidate pool regardless of race, color, ancestry, national origin, religion, disability status, sex (including pregnancy), age, gender, gender identity or expression, sexual orientation, marital status, veteran status, or any other characteristic protected by law.
Cordial is committed to working with and providing access and reasonable accommodation to applicants with mental and/or physical disabilities. If you require an accommodation, please reach out to your recruiter once you've begun the interview process. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.
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