Senior Software Engineer

BigCommerce’s mission is to help merchants sell more at every stage of growth, from small startups, to mid-market businesses to large enterprises. We focus on being the best ecommerce platform so our customers can focus on what matters most: growing their businesses.

We are equally passionate about growing our employee’s careers and providing them an incredible experience as we rapidly expand across the globe. We are proud to have been  recognized numerous times  for our product and workplace culture. We empower our people and customers to build, innovate and grow, so together we can redefine the ecommerce industry.

BigCommerce is disrupting the e-commerce industry as the SaaS leader for fast- growing, mid-market businesses. We enable our customers to build intuitive and engaging stores to support every stage of their growth.

BigCommerce, recognized as a "Best Place to Work" in 2025, is seeking a talented Senior Software Engineer to join our innovative Identity & Access Management (IAM) Team! This is your chance to dive into the dynamic and rapidly expanding e-commerce industry, shaping the future of online business. This full-time position offers the flexibility of being fully remote within the United States.

Work Authorization:

BigCommerce does consider visa sponsorship on a case-by-case basis for certain Engineering, Operations, and IT roles, this specific position has not been approved for work authorization sponsorship.

Unfortunately, we are not able to move forward with applicants on an OPT or H1B Visa, this also would include individuals currently applying for their I-140.

Why BigCommerce Engineering?

Our mission is clear: to build the world's leading SaaS e-commerce platform. You'll be part of a passionate, global team of engineers—spanning the United States, Europe, and Australia, with robust support for remote collaboration—all dedicated to crafting exceptional products that empower our customers.

About the IAM Team & Your Role:

As a key member of our Identity and Access Management Team, you'll be at the heart of our platform's security. You'll design, build, and enhance the critical services that manage authentication and authorization for everyone who interacts with BigCommerce – our merchants, our partners, and our internal systems.

You'll primarily work with Ruby, with opportunities to engage with Go, Scala, PHP, and React + TypeScript. Our architecture leverages REST APIs and gRPC, microservices, and is supported by a sophisticated suite of internal deployment and cloud infrastructure tools. In this highly collaborative environment, you'll not only expand your technical skill set but also see your innovative ideas through from initial concept to impactful delivery. We believe in building the right solutions for our customers.

Work Where You Thrive:

We embrace a flexible work culture. This role is open to remote work across the US. For those in the Austin, TX area, we offer a hybrid model with two days in our office, fostering both focused work and in-person collaboration.

What You’ll Do

• Craft High-Quality Solutions: You'll develop reliable, efficient, and maintainable code that forms the foundation of our services, focusing on creating positive experiences for our users.

• Drive Technical Initiatives & Solve Engaging Challenges: You'll take initiative in tackling complex technical tasks and lead key aspects of feature development, such as optimizing system performance and enhancing query efficiency, always with a keen eye on security and best practices.

• Shape Our Architecture & Influence Direction: You'll partner with operations and infrastructure teams to evolve our systems, contributing significantly to the design and scalability of our back-end services and influencing the technical direction of key product components.

• Drive Technical Excellence & Strategy: You'll actively participate in and often lead technical discussions, helping to explore, define, and advocate for new solutions, architectural approaches, and technical strategies that align with product and business goals.

• Foster a Culture of Quality: You'll champion and contribute to comprehensive software quality and security practices. This includes participating in thoughtful code reviews, challenging assumptions, testing and sharing your knowledge to elevate team standards and our codebase.

• Mentor and Empower: You'll guide and support fellow engineers, sharing your expertise and helping to foster their growth within their roles and the wider engineering community.

• Build with Purpose & Business Acumen: You'll create elegant, scalable products using modern tools and methodologies, translating product requirements and business objectives into robust technical solutions, always keeping the end-user in mind.

• Collaborate for Impact: You'll work closely with our dedicated product, design, and other cross-functional teams to translate ideas into well-defined feature specifications and realistic timelines, ensuring alignment and successful delivery.

• Innovate and Improve: You'll champion an open, positive, and supportive team environment that encourages creative thinking and embraces continuous improvement.

• Uphold Our Standards: You'll ensure that technical decisions consistently support our core goals of quality, performance, scalability, reliability, availability, and security.

Who You Are

• Education: Preferred Minimum Bachelor's degree in CS, EE, SW, CE, MIS; or equivalent experience or completed either a comprehensive software engineering boot camp.
• Solid Experience & Autonomy: You have 5+ years of professional experience as a Software Engineer, with a history of contributing to successful software projects and a demonstrated ability to work effectively with a high degree of autonomy.
• Technical Proficiency:
  • Solid experience and proficiency in Ruby are key to this role.
  • We're also excited if you have familiarity with, or an interest in exploring, TypeScript/React, Scala or Go.
• Development Lifecycle Understanding: You're familiar with continuous integration principles and have experience contributing to, and often leading, various aspects of the development cycle, from initial design through to implementation and ongoing ownership.

• Scalable Systems Knowledge: You have a good understanding of developing high-performance, scalable, and resilient web services and applications. We value your willingness to learn and grow in this area.

• A Collaborative Spirit: You are a true team player, adept at working within an Agile/Scrum environment and with diverse stakeholders, team leads, and other groups to foster clear communication and achieve shared goals.

• Problem-Solving Passion: You genuinely enjoy diving into challenging problems and appreciate working within a fun, supportive, and collaborative team setting.

• Thoughtful & Communicative: You are proactive and results-driven, with strong critical thinking abilities and excellent communication skills that allow you to share ideas effectively and influence outcomes.

• Curiosity and Growth Mindset: You are excited by the opportunity to learn new technologies and approaches.

Helpful Background (Preferred): Previous experience with Identity and Access Management is a definite plus and will allow you to integrate quickly

#GC-Remote

(Pay Transparency: $112,000.00 - $189,000.00)

Our employees make the difference. At BigCommerce, we believe that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers and our community. We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute, grow and thrive.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions and to receive other benefits and privileges of employment. If you need an accommodation in order to interview at BigCommerce, please let us know during any of your interactions with our recruiting team.
Learn more about the BigCommerce team, culture and benefits at  https://careers.bigcommerce.com .

Protect Yourself Against Hiring Scams: Our Corporate Disclaimer 

BigCommerce, along with many other employers, has become the subject of fraudulent job offers to hopeful prospective job seekers.
Be advised:
BigCommerce does not offer jobs to individuals who do not go through our formal hiring process.
BigCommerce will never:

• require payment of recruitment fees from candidates;
• request personally identifiable information through unsanctioned websites or applications;
• attempt to solicit money from you as part of the hiring process or as part of an employment offer;
• solicit money to complete visa requirements as part of a job offer.

If you receive unsolicited offers of employment from BigCommerce, we urge you to be extremely cautious and avoid engaging or responding.