Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.
At Toast, we are committed to empowering our customers by providing the technology, resources, and community they need to thrive. While our roots are in food service, we are rapidly expanding into adjacent markets and international territories. Our mission is to build a world-class publishing and configuration platform that supports the diverse needs of all Toast customers, regardless of their industry or location.
As a member of the Config Platform team, you will be at the heart of Toast’s most critical infrastructure. We are the high-concurrency engine powering live system updates across the entire Toast ecosystem. Whether it’s a menu change in Ireland or a pricing update for a 100 location enterprise, it all flows through our systems. We empower our customers with the ability to transform their operations in real-time with consistency and reliability
Why this team?
- Scale and Resiliency: We are the highest-trafficked service at Toast. Our platform is mission-critical to core operations like ordering and business management; if we aren't performing, the business stops.
- Expanding the Vision: We are advancing a sophisticated change management vision. We give customers the confidence and precision tools they need to manage complex configurations and run their global businesses with ease.
- Platform Enablement: Beyond serving end-users, we are an ever-evolving internal platform. We aim to empower other Toast engineering teams to build, deploy, and scale their own features quickly on top of our robust architecture.
- Future-Proofing: As our customer base grows at a phenomenal rate, we are re-architecting our infrastructure to handle increasing technical complexity and global scale.
About this roll* (Responsibilities)
- Lead frontend architecture decisions for complex, high-scale menu management workflows
- Design scalable, maintainable, and reliable UI patterns that support enterprise customers managing thousands of locations
- Build, deploy, and maintain resilient, scalable features within Toast’s menu management platform
- Collaborate with UX, PM, QA and Engineering to define, design, and build best-in-class solutions in a complex and fast-moving environment
- Champion best practices for development, deployment and quality life-cycles
- Contribute to and evolve Toast’s design system and shared frontend libraries to ensure consistency and scalability across products
- Guide the growth & development of peer engineers with mentoring and coaching
- Collaborate with team to plan and estimate work
- Influence frontend standards and best practices across Toast R&D
Do you have the right ingredients*? (Requirements)
- 5+ years of experience building and maintaining production software systems
- Deep experience building large-scale React applications with TypeScript
- Experience designing scalable component architectures and managing complex client-side state in large applications
- Experience designing and consuming GraphQL and REST APIs, including schema evolution, versioning, and client-side data management strategies
- Actively leverages AI-assisted development tools to accelerate iteration, improve code quality, and enhance architectural exploration
- Demonstrated ability to lead the design and delivery of high-impact, scalable solutions in complex, data-intensive user interfaces
- Experience contributing to or evolving shared component libraries or design systems used across multiple teams
- Experience monitoring and debugging production frontend systems using logging, metrics, and tracing tools
- Strong leadership and mentoring skills
- Excellent communication skills, with the ability to articulate complex technical concepts to diverse audiences
- Passionate about driving innovation and continuously improving engineering practices
AI at Toast
At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.
Our Total Rewards Philosophy
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.
#LI-REMOTE
The base salary range for this role is listed below. The starting salary will be determined based on skills and experience. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions, if eligible), benefits, and equity (if eligible).
How Toast Uses AI in its Hiring Process
Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people.
Diversity, Equity, and Inclusion is Baked into our Recipe for Success
At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.
We Thrive Together
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.
Apply today!
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact [email protected].
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For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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