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Cloud • Fintech • Software • Business Intelligence • Consulting • Financial Services
The Manager, Senior Living oversees service delivery teams, engages clients, and manages various engagements to ensure high-quality service and growth in healthcare consulting.
Top Skills:
AccountingBusiness AdministrationFinanceHealthcare ManagementOperations Management
Cloud • Fintech • Software • Business Intelligence • Consulting • Financial Services
The Senior Consultant will manage client relationships, provide financial operations support, conduct research, assist with regulatory reporting, and evaluate financial policies.
Top Skills:
Financial Reporting Standards
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
Design, develop, and maintain identity governance solutions using SailPoint IdentityIQ; troubleshoot IAM issues and improve IAM processes.
Top Skills:
Active DirectoryAzure DevopsBeanshellDatabase TechnologiesJavaLdapPowershellPythonRestSailpoint Identityiq
We are looking for a Senior Software Developer with deep expertise in Python, Amazon Connect, and Salesforce. You’ll play a key role in a large-scale contact center transformation program that spans multiple years and impacts over 10,000 agents worldwide. This is a highly visible, strategic initiative where you’ll troubleshoot complex integration challenges, drive development, and ensure seamless connectivity between Amazon Connect and Salesforce.
Key Responsibilities
- Support and enhance Amazon Connect + Salesforce integration, focusing on SCV and SCC.
- Diagnose and resolve ongoing issues with Salesforce and Connect adapters.
- Collaborate with AWS and Salesforce support teams to pull logs, analyze failures, and implement fixes.
- Provide guidance on integration of best practices, object relationships, and failure handling scenarios.
- Assist in development and troubleshooting for Connect + SFDC integration, ensuring scalability and reliability.
- Work closely with stakeholders to address enterprise-level use cases (e.g., supervisor notifications during call scenarios).
- May require minimal travel for client onsite.
Required Skills & Experience
- 5+ years of professional experience with Python, including building scalable APIs.
- Proven experience with Amazon Connect and Salesforce Service Cloud Voice (SCV) / Salesforce Contact Center (SCC) integrations.
- Strong understanding of AWS Connect architecture and Salesforce modules.
- Ability to troubleshoot complex integration issues and coordinate with vendor support teams.
- Familiarity with contact center solutions and large-scale migration programs.
- Excellent problem-solving and communication skills.
Preferred Qualifications
- Experience with Twilio-based contact center solutions.
- Knowledge of AI-driven contact center enhancements.
- Prior to working on enterprise-scale programs.
This is a remote full-time W2 employee position with the following benefits:
- Competitive salary
- Generous PTO policy, company holidays
- 401k with company match
- Health, Dental, Life, LTD
- 100% remote, always will be.
As an equal opportunity employer, JBS does not discriminate in hiring or terms and conditions of employment on the basis of any federal, state, or locally protected class.
JBS only hires individuals authorized for employment in the United States on a W2 basis.
What you need to know about the Los Angeles Tech Scene
Los Angeles is a global leader in entertainment, so it’s no surprise that many of the biggest players in streaming, digital media and game development call the city home. But the city boasts plenty of non-entertainment innovation as well, with tech companies spanning verticals like AI, fintech, e-commerce and biotech. With major universities like Caltech, UCLA, USC and the nearby UC Irvine, the city has a steady supply of top-flight tech and engineering talent — not counting the graduates flocking to Los Angeles from across the world to enjoy its beaches, culture and year-round temperate climate.
Key Facts About Los Angeles Tech
- Number of Tech Workers: 375,800; 5.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Snap, Netflix, SpaceX, Disney, Google
- Key Industries: Artificial intelligence, adtech, media, software, game development
- Funding Landscape: $11.6 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Strong Ventures, Fifth Wall, Upfront Ventures, Mucker Capital, Kittyhawk Ventures
- Research Centers and Universities: California Institute of Technology, UCLA, University of Southern California, UC Irvine, Pepperdine, California Institute for Immunology and Immunotherapy, Center for Quantum Science and Engineering
