Senior SEO & Content Marketing Manager

Community Phone is building the Toast for phones. We are the friendliest phone company in the country, supporting >20,000 customers nationwide.

Our product is designed around the physical phone -- the desk phone sitting next to your cash register. We are here to make sure you stop missing calls, your team can use the business phone number in the field, and your customers keep coming back. Outside of our business product, we also have a consumer product that blocks millions of phone scams per year.

Our team is ~70 people strong, across 15 countries. We are cash flow positive.

Join us in redefining the narrative, where communication is personal, secure, and built on trust. Let's connect the dots – one call at a time.

🌟 About the role

• We’re looking for a Senior Organic & SEO Content Marketer to own and scale our organic growth engine. This is a high-impact, high-visibility role where you’ll combine strategic SEO, technical expertise, and content leadership to drive meaningful inbound revenue.
• As one of the earliest marketing hires on our Growth team, you’ll be responsible for building a world-class organic acquisition program from the ground up. You’ll own the roadmap, the systems, and the performance — and as you demonstrate impact, you’ll have the opportunity to hire, manage, and lead a high-performing content team.
• This role is perfect for someone who thrives in fast-moving Series A/B environments, loves to build, and wants to create a measurable growth foundation that compounds over time.

• Develop and execute the full-funnel SEO strategy across product, category, and conversion-driven content.
• Own keyword research, opportunity sizing, and prioritization frameworks tied directly to revenue goals.
• Conduct and implement technical SEO improvements (site performance, architecture, schema, crawling/indexing, internal linking).
• Build and maintain a scalable SEO analytics stack — dashboards, attribution models, forecasting.

• Create (and systematize) high-quality, SEO-optimized content: landing pages, blog posts, product guides, comparison pages, and conversion content.
• Build frameworks for quality, tone, accuracy, and performance at scale.
• Manage content calendars, production workflows, and freelance contributors.
• Partner with growth and product for optimized UX, content blocks, and CRO-driven structures.

• Run experiments across acquisition surfaces (SERPs, programmatic content, comparison pages, local SEO, GEO, directory optimization).
• Forecast and report on the pipeline and inbound revenue attributed to organic.
• Continuously improve conversion rates through structured testing and collaboration with Growth.
• Own hard but achievable MRR goals from organic.

• Work closely with Product, Data, and Growth Engineering on site performance, structural SEO, and multi-page content deployment.
• Collaborate with Sales and Customer Success to develop SEO-informed content that improves activation, sales velocity, and education.
• Eventually hire and lead a small team of writers, freelancers, or SEO specialists as velocity increases.

• Treat SEO like an engineering discipline — structured, rigorous, and measurable.
• Think in systems, not one-off articles.
• Have shipped SEO programs that materially drove inbound revenue in past roles.
• Build processes that scale and compound, even as channels get more competitive.
• Understand the levers behind authority, relevance, and conversion — and know how to pull them effectively.
• Are as comfortable in Google Search Console and Ahrefs as you are writing briefs or presenting results to execs.

• 4–7+ years of experience in SEO, organic growth, or content marketing (startup or fast-growth preferred).
• Proven track record of driving measurable inbound revenue through organic acquisition.
• Deep knowledge of technical SEO fundamentals, including schema, site architecture, crawl budget optimization, and performance requirements.
• Strong editorial instincts and experience producing or editing conversion-oriented content. You value the craft and have a superlative command of the English language.
• Comfortable working cross-functionally with engineers, product & ops folks, and executives.
• Experience managing freelancers, agencies, or writers — with a desire to grow into people leadership.

• You’ll own a high-leverage, high-autonomy growth channel at a pivotal moment in the company.
• You’ll shape the foundation of a long-term organic strategy, not inherit a broken one.
• Your work will have an immediate and visible impact on the business.
• You’ll get to build — content systems, technical improvements, strategic frameworks, and eventually a team.

• Full medical, dental, vision, and 401(k) coverage for U.S. employees.
• Strategic team offsites 2–4 times a year for alignment and momentum.
• Remote-first and impact-focused — work from anywhere and stay focused on real outcomes.
• High-growth environment with autonomy and the chance to shape industry transformation.
• Transparent and aligned culture with clear goals and open communication.
• Continuous learning and development — stretch, lead, and grow with exceptional teammates.

Community Phone has a customer-obsessed culture. We are looking for team members who love our product and mission. 

Beyond the job description, here are some traits members of our team share:

We value Curiosity and learning in our employees. We promote open-mindedness, embrace mistakes, and encourage challenging questions for personal growth. We create a culture of continuous learning to empower our team to tackle challenges and excel in their roles.

Efficiency Where it Counts. We operate lean, optimizing resources to improve our products and deliver a world-class customer experience. We prioritize value over excess, embodying a scrappy and resourceful spirit to achieve our mission and values.

We prioritize taking decisive action over deliberation, recognizing that building a world-class product requires pushing personal limits and taking risks. We believe that a Bias Toward Action is essential for achieving our goals and delivering exceptional results to our customers.

We strive for Transparency and prioritize open, Direct communication. This helps us resolve issues quickly and build strong relationships with our stakeholders.

We take our work seriously and see it as a reflection of who we are. We're always looking for ways to improve and are open to feedback. We approach our work with a sense of ownership and a desire to deliver the best possible results. By embodying a Founder Mindset, we're able to achieve our goals and create exceptional products.

We value a Caring Mentality. Our customers come first, and we collaborate to provide exceptional service. We prioritize teamwork over personal accolades, fostering a customer-focused culture that drives our success and promotes a supportive work environment.

Our range for this position is between $135K - $150K per year. Total compensation is based on several factors that are unique to each candidate. These factors include (but are not limited to) job-related knowledge and skill set, depth of experience, certifications and/or degrees, and specific work location.