Senior Salesforce Business Systems Analyst

NVIDIA has been transforming computer graphics, PC gaming, and accelerated computing for more than 25 years. It’s a unique legacy of innovation that’s fueled by great technology—and amazing people. Today, we’re tapping into the unlimited potential of AI to define the next era of computing. An era in which our GPU acts as the brains of computers, robots, and self-driving cars that can understand the world. Doing what’s never been done before takes vision, innovation, and the world’s best talent. As an NVIDIAN, you’ll be immersed in a diverse, supportive environment where everyone is inspired to do their best work. Come join the team and see how you can make a lasting impact on the world.

We are seeking a Salesforce Business Systems Analyst to manage and maintain our Salesforce platform, supporting new business models and products introduced by our Software and Services group. The candidate will interact directly with business partners to ensure early customer involvement in business process transformation and redesign. Additionally gain insights into business strategy and roadmaps in order to align. Technical stewardship and analysis of various enterprise applications will be a core responsibility for the candidate. The successful candidate will demonstrate a track record of leading multiple groundbreaking initiatives and continuous improvement initiatives, while balancing the operational demands required to sustain existing solutions.

What you'll be doing:

• Architect and design end-to-end solutions involving SFDC Sales Cloud and coordinated downstream systems to support Software and Service processes.

• Interact with product, engineering & business teams to capture & analyze requirements for the Software & Services Monetization Program

• Operate as an expert to review business requirements, process designs, solution designs, and implementation.

• Develop and maintain use cases, process diagrams and user functional flows.

• Work with internal and external development teams to build scalable and balanced custom applications and improvements to packaged applications

• Prepare and implement testing plans to ensure high quality results. Facilitate UAT testing and weekly/monthly deployment release cycles.

• Build, review, and maintain high level project plan, detailed functional and technical design documents for functions.

What We Need To See

• Deep expertise in configuring, solution designing, and implementing Salesforce Sales Cloud solutions.

• Master's degree or equivalent experience in Information Systems, Computer Science, or Business.

• 8+ years of Salesforce CRM experience with a deep understanding of Salesforce capabilities, functionalities, and standard methodologies, including expertise in Sales Cloud and Service Cloud.

• Excellent written and verbal communication skills required

• Background with large scale, multi-system integrations

• Experience engaging & working with application developers, content creators, infrastructure engineers and techops engineers to build custom applications to support enterprise customers

• Background with order types, pricing, delivery processing, shipments, customer returns, and billing a plus

• Previous experience with sales master data and revenue recognition a plus

• Preferred Certifications: Advanced Administrator, Sales Cloud Consultant/Service Cloud Consultant, and Application Architect.

Ways To Stand Out From The Crowd

• Experience in High-Tech industry.

• Experience in enabling Software/Services processes - SW Fulfillment, Licensing Mgmt, Entitlement Mgmt, SW Delivery, Renewal and Upgrade business is a plus.

• Be Proactive, offer expertise and support in other areas as needed

• Experience with SFDC Manufacturing Cloud, SAP S/4 HANA systems and integrations is a plus.

• Exposure to multiple middleware system architectures is a plus (SAP PI/PO, MuleSoft etc.,) as well as experience with subscription billing products like SAP RAR, BRIM or Zuora

Widely considered to be one of the technology world’s most desirable employers, NVIDIA offers highly competitive salaries and a comprehensive benefits package. As you plan your future, see what we can offer to you and your family www.nvidiabenefits.com/

The base salary range is 168,000 USD - 264,500 USD. Your base salary will be determined based on your location, experience, and the pay of employees in similar positions.

NVIDIA is committed to fostering a diverse work environment and proud to be an equal opportunity employer. As we highly value diversity in our current and future employees, we do not discriminate (including in our hiring and promotion practices) on the basis of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law.