Senior Salesforce Administrator

Drata is seeking a Senior Salesforce Systems Administrator to support the scaling and ongoing evolution of our go-to-market (GTM) systems. In this role, you’ll be a core contributor to the design, maintenance, and administration of our Salesforce and supporting systems ecosystem—ensuring stability, usability, scalability, and data integrity across the GTM systems stack.

You will report directly to our GTM Systems leader and cross-functional teams (Sales, Marketing, Customer Success, Finance, and Business Operations) to deliver efficient, well-governed solutions in Salesforce and connected platforms such as CPQ, Service Cloud, NetSuite, and Snowflake. This is a high-impact role focused on supporting Drata’s growth from $100M+ to the next level through automation, data quality, and operational excellence.

• Administer and support Drata’s Salesforce instance and supporting systems, including day-to-day configuration, maintenance, upgrades, and user support.

• Contribute as part of the GTM Systems team to implement roadmap initiatives, working from design through testing and deployment.

• Maintain and optimize CPQ, pricing, quoting, and opportunity workflows to support our quote-to-cash process.

• Manage pre-production and production environments, deploy changes using change sets or devops tooling, and ensure integrity of changes made to production systems.

• Maintain field hygiene, object architecture, page layouts, profiles, permission sets, validation rules, and flows to align with data governance standards.

• Troubleshoot system issues, perform root cause analysis, and implement long-term fixes in partnership with internal teams and external consultants.

• Ensure documentation and user training materials are updated and easily accessible; support onboarding of new users and teams.

• Support integrations and data flows between Salesforce and external systems.

• Build and maintain reports and dashboards that support pipeline management, forecasting, customer lifecycle, and revenue operations.

• Conduct regular system audits and health checks, proactively identifying and resolving data quality issues.

• Collaborate with IT, security and compliance teams to ensure proper role-based access, auditability, and system availability.

• Participate in release planning, user acceptance testing (UAT), and post-deployment validation.

• Stay current with Salesforce platform changes and proactively recommend relevant new features or capabilities.

• 10+ years of strong expertise in enterprise application architecture, including Salesforce and integrated tools supporting finance, billing, and revenue ops

• 5+ years managing and leading GTM systems and/or enterprise applications teams

• Experience administering tools in the revenue tech stack such as Clari, Outreach, Sales Navigator, and ZoomInfo

• Hands-on experience with Salesforce Sales, Service, and Experience Clouds, with deep functional and technical understanding of CPQ

• Proficient in Apex, Visualforce, Lightning Web Components (LWC), SOQL/SOSL, and other core Salesforce development tools.

• Experience integrating Salesforce, Netsuite with external systems via SOAP/REST APIs, using platforms like Workato, Celigo, or Okta Workflows

• Proven ability to lead complex Salesforce initiatives, from technical design to deployment, across fast-moving, cross-functional environments

• Skilled in building and maintaining scalable, enterprise-grade solutions that support quote-to-cash, billing, and operational reporting workflows

• Familiarity with SaaS business models, sales KPIs, and operational metrics that influence how GTM teams use Salesforce

• A passion for mentoring and developing Salesforce administrators and developers, fostering a culture of technical excellence and continuous learning

• Experience setting a high bar for systems design and execution, taking pride in delivering solutions that are scalable, well-structured, and easy to support

At Drata, we offer a dynamic, high-growth environment where you’ll have a direct impact on the success of our Finance and Legal teams. You’ll work closely with influential leaders and play a critical role in streamlining key processes, ensuring alignment, and driving operational efficiency.

This role will receive a competitive base salary, benefits, and stock, typically in the form of Restricted Stock Units (RSUs). The applicable salary range for each US-based role is based on where the employee works and is aligned to one of 3 tiers based on the cost of labor for that geographic area. The expected salary ranges for this role are below, subject to change.

• Tier 1: $157,100 - $194,000

• Tier 2: $141,400 - $174,600

• Tier 3: $125,600 - $155,100

You can view which tier applies to where you plan to work here. A variety of factors are considered when determining someone’s leveling and compensation–including a candidate’s professional background and experience. These ranges may be modified in the future and final offer amounts may vary from the amounts listed above.

Drata is on a mission to serve as the trust layer between great companies.

Drata is a trust management platform that uses AI-driven automation to modernize governance, risk, and compliance, helping thousands of businesses develop a more secure, proactive, and risk-aware organization to continuously maintain trust with customers.

We all recognize the importance of earning and keeping the trust of our customers when it comes to protecting their data. We know how burdensome achieving and maintaining a strong GRC posture can be with the rise in compliance regulations. It’s a manual, redundant, error-prone, and unscalable process - and it only grows more complex and expensive over time.

Our team of SaaS, security, compliance, and audit experts have built a better way - with automation

Employment at Drata is based solely upon individual merit and qualifications directly related to professional competence. We strictly prohibit unlawful discrimination or harassment on the basis of race, color, religion, veteran status, national origin, ancestry, pregnancy status, sex, gender identity or expression, age, marital status, mental or physical disability, medical condition, sexual orientation, or any other characteristics protected by law. We also make reasonable accommodations to meet our obligations under laws protecting the rights of the disabled.