Senior Sales Engineer

About Ditto:

Ditto is redefining how data moves at the edge. Our mission is to make it seamless for developers to build resilient, real-time applications, regardless of network conditions. Whether you're in a stadium, airplane, or remote military base, Ditto's peer-to-peer sync engine ensures devices stay connected and data stays consistent, even without internet. With more than $145 million in funding and trusted by organizations like Chick-fil-A, Delta Airlines, and the U.S. military, Ditto powers mission-critical experiences across aviation, retail, travel, hospitality, defense, and more. As a globally distributed, fast-growing startup, we’re committed to building a diverse and inclusive team that reflects the wide range of perspectives needed to solve the world’s hardest connectivity problems.

About the position

Ditto aims to expand the data synchronization beyond traditional reach. Our groundbreaking software empowers devices to synchronize data in real-time, using cutting-edge, peer-to-peer database technology that runs on mobile, web, IoT, and server systems, automatically syncing data changes. 

Help us ignite the future of data synchronization as a Senior Sales Engineer at Ditto!  The Senior Sales Engineer will help clients understand our Edge Sync Platform, undertake technical evaluations and integrate Ditto into existing Enterprise architectures.  You should become the trusted technical adviser to your Ditto sales colleagues as well as your customers, assisting both in qualifying the appropriateness of Ditto solutions.

You will work closely with highly skilled engineers and product managers, encounter many different kinds of problems, recognize patterns, provide product feedback, contribute to documentation, shape processes, and help guide the evolution of the Ditto product itself to meet our customers' needs.  

As the trusted technical advisor to Ditto customers and prospects, you should help them undertake design and development of their complete solution ensuring they get the best solution to their needs, taking into account the unique requirements of each account.

You must take responsibility for clearly articulating our technical and product positioning to any audience at any level of an organization, tailoring your approach appropriately and striving to build trust and strong relationships. 

As a Senior Sales Engineer, What You’ll Be Up To…

• Work effectively and in partnership with your Sales colleagues, helping them to qualify opportunities and technical fit

• Be comfortable presenting to both technical and business stakeholders on the unique capabilities of Ditto 

• Be an advocate for your customers’ needs and requirements, and engage effectively with other teams at Ditto to ensure the customers’ successful deployment of our platform

• Pre-empt challenges in adopting our solutions and assist customers and prospects in designing their systems in such a way as to avoid issues on their path to production

• Recognize patterns and effectively categorize and create links between related issues and projects

• Be able to get “hands on” with code on at least one mobile platform

What Helps You Thrive…

• Genuine desire to help people succeed with technology

• Experience working in a Sales team and with Sales professionals

• A good understanding of typical Enterprise software architectures and backend systems, including the interfaces between backend and mobile

• Ability to learn a wide variety of technical skills, and minimally, Android or iOS development

• Excellent technical communication skills in English, both written and verbal, are critical as you will be working with developers with very diverse backgrounds, as well as with a highly technical engineering team

• Visual communication skills with PowerPoint, Keynote, and virtual whiteboarding tools

• An understanding of cloud computing environments, technologies and networking.

• Read and understand the intent of code and stack traces in one or more of these technologies; Swift, Kotlin or Javascript

• Comfortably navigate through Linux systems using a shell

Great-to-Haves…

• Pre-existing Mobile Development experience.

• An understanding of Offline/Local First development paradigm.

• Real world knowledge of distributed data systems.

We offer competitive salaries and meaningful equity. We believe everyone on the team should have a stake in what we’re building. Benefits vary by region to make sure you're covered in the ways that matter most. In the US, that includes health, dental, vision, life, and disability insurance, plus a 401(k) and flexible spending accounts. In the UK, we offer private healthcare through Vitality, a pension plan, and region-specific coverage. For our team members elsewhere in the world, we work with our global employer platform to offer equitable benefits and coverage.

Regardless of where you live, everyone at Ditto can utilize flexible time off. And while we work remotely, our Atlanta and San Francisco offices are open if you ever want a place to work or meet up with teammates.

At Ditto, we know game-changers don’t always come wrapped in a “perfect” resume. Years of experience? Every single bullet point checked? Meh. That’s not what drives us.

What does matter?

• Grit.

• Curiosity.

• Adaptability.

• And a genuine spark for what we’re building.

So if you’re fired up about our mission but not sure you tick every box - hit that apply button anyway. Use your application to show us how you’ll make an impact here.

We’re always on the lookout for exceptional humans who want to grow, stretch, and build something meaningful with us.

Ditto is proud to be an equal-opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristics. Ditto is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let us know.