Leads regional operations and partner relationships across North and Latin America for a global travel and hospitality platform. Executes multi-market programs, improves operating processes, monitors performance, coordinates cross-functional teams, and provides leadership recommendations. Requires strong stakeholder management, analytics, and independent prioritization skills, with experience in regional operations, partnerships, business development, or strategy. The role is a remote, full-time U.S. contract position.
About the Role
We're looking for a Senior Regional Lead to drive operations and partner relationships across the Americas for a global travel and hospitality platform. You'll bring regional strategies to life, manage key partnerships, and make sure programs run smoothly across multiple markets. You'll work at the center of cross-functional teams, turning regional insights into better results for the business and its partners.
Key Responsibilities
- Lead the execution of regional programs and initiatives across North and Latin American markets
- Build and manage relationships with key partners, serving as a trusted point of contact
- Monitor regional performance, identify trends, and recommend actions to improve outcomes
- Design and improve operating processes that help regional teams and partners work efficiently
- Coordinate across global and local teams, including product, marketing, policy, and support, to keep priorities aligned
- Prepare clear updates and recommendations for leadership
Qualifications
Required
- 7+ years of experience in regional operations, partnerships, business development, or strategy roles
- Proven experience managing multi-market programs or partner relationships
- Strong analytical skills and comfort using data to guide decisions
- Excellent communication and stakeholder management skills, including with senior leaders
- Ability to work independently and manage multiple priorities in a fast-paced environment
Preferred
- Experience in travel, hospitality, or marketplace businesses
- Experience working across Latin American or Canadian markets
- Professional proficiency in Spanish or Portuguese
Key Details
- Start Date: Flexible
- Duration: Long-term contract (length to be confirmed)
- Location: Remote (within the U.S.)
- Work Schedule: Full-time, 40 hours/week, Monday-Friday
- Pay Rate: $75-$89/hour
- Employment Type: W-2 (no C2C or 1099)
- Work Authorization: Must be authorized to work in the U.S. without sponsorship.
- Engagement: Contract role through Maleda Tech.
Similar Jobs
Pet • Professional Services
Leads operational performance across 14 veterinary hospitals in the Atlanta region. Owns regional P&L, KPIs, budgeting, pricing, labor and inventory management, hospital execution, medical quality alignment, talent strategy, leadership development, and culture. Partners with medical and executive leaders to improve client and Associate experiences, doctor productivity, care quality, recruitment, retention, and continuous improvement. Requires extensive travel within the United States and regional hospital leadership experience.
Top Skills:
ExcelMicrosoft 365Power BIWorkday
.png)
Cloud • Information Technology
Manage worldwide monthly commission calculations, statements, disputes, CRM account reassignments, and CaptivateIQ administration. Develop commission plans, support quota planning, estimate regional and role-based quotas, align rules of engagement with plans, and evaluate sales performance through KPIs. The role partners with Sales leadership and Enablement while handling sensitive compensation discussions and improving SaaS commission processes.
Top Skills:
CaptivateiqExcelSalesforce
Cloud • Fintech • Food • Information Technology • Software • Hospitality
Leads the end-to-end operating model for Toast’s customer support organization, including staffing, workflows, service segmentation, workforce planning, quality, analytics, and performance measurement. Owns AI transformation across chat, voice, agent-assist, and automation, while partnering with Product and Engineering on support systems. Establishes voice-of-customer feedback loops, manages vendors and BPO partners, communicates performance to executives, and builds a high-performing operations leadership team.
Top Skills:
Agent-AssistAIAutomationBusiness Intelligence ToolsCcaasChatbotsHelpdesk/CrmKnowledge BasesVirtual AgentsVoice AiWorkforce Management Systems
What you need to know about the Los Angeles Tech Scene
Los Angeles is a global leader in entertainment, so it’s no surprise that many of the biggest players in streaming, digital media and game development call the city home. But the city boasts plenty of non-entertainment innovation as well, with tech companies spanning verticals like AI, fintech, e-commerce and biotech. With major universities like Caltech, UCLA, USC and the nearby UC Irvine, the city has a steady supply of top-flight tech and engineering talent — not counting the graduates flocking to Los Angeles from across the world to enjoy its beaches, culture and year-round temperate climate.
Key Facts About Los Angeles Tech
- Number of Tech Workers: 375,800; 5.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Snap, Netflix, SpaceX, Disney, Google
- Key Industries: Artificial intelligence, adtech, media, software, game development
- Funding Landscape: $11.6 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Strong Ventures, Fifth Wall, Upfront Ventures, Mucker Capital, Kittyhawk Ventures
- Research Centers and Universities: California Institute of Technology, UCLA, University of Southern California, UC Irvine, Pepperdine, California Institute for Immunology and Immunotherapy, Center for Quantum Science and Engineering
