Senior QA Engineer

The simple task of buying software, services, or tools at work has become hopelessly complicated at even the most innovative companies in the world. Today, enterprises spend $120T+ per year globally (>30 times larger than annual consumer e-commerce spend) and rely on vendors more than ever before to run their businesses.

Our cofounders started Zip in 2020 to address this seemingly intractable problem with a purpose-built procurement platform that provides a simple, consumer-grade user experience. Within the last 4 years, Zip has created a new category and developed the leading solution in this $50B+ TAM space. Today, the world’s leading companies like OpenAI, Snowflake, Anthropic, Coinbase, and Prudential rely on Zip to manage billions of dollars in spend.

We have a world-class team coming from category-defining companies like Airbnb, Meta, Stripe, Salesforce, Apple, and Google. With a $2.2 billion valuation and $370 million in funding from Y Combinator, Tiger Global, BOND, DST Global, and CRV, we’re focused on developing cutting-edge technology, expanding into new global markets, and—above all–driving incredible value for our customers. Join us!

Your Role

We are seeking a seasoned and proactive Senior QA Engineer to join our Quality Assurance team. In this role, you will be the driving force behind our 'automation-first' strategy, responsible for building and scaling our testing frameworks to ensure our customers have a world-class product experience. You will not just test features; you will own product quality, champion best practices, and work to systematically reduce manual testing across the board.

What You'll Do

• Lead Automation Efforts: Design, develop, and maintain robust, scalable test automation frameworks, with a primary focus on Playwright and TypeScript.

• Drive Down Manual Testing: Strategically expand our end-to-end automation coverage to significantly reduce manual regression testing and accelerate our twice-weekly deployment schedule.

• Champion Quality: Act as the quality advocate within your embedded product team, ensuring sufficient test coverage for all new code and providing critical feedback on the testability of new features.

• Own Test Strategy: Develop comprehensive test plans that align with the testing pyramid, determining the right balance of unit, integration, and E2E tests. You'll have the autonomy to advise on what to cover and at which layer.

• Triage and Debug: Investigate, triage, and perform root cause analysis on complex bugs and test failures. You'll collaborate closely with engineers to ensure swift resolution and use failures as feedback to improve the test suite.

• Embrace a Hacker Mindset: Go beyond the script. Conduct strategic exploratory testing to uncover critical edge cases and simulate unexpected user behavior, ensuring our product is resilient and intuitive.

• Collaborate and Mentor: Work closely with our offshore team to execute regression suites, providing clear guidance and debugging support. You will also collaborate with engineering and product teams to embed quality into every stage of the development lifecycle.

Qualifications

• Bachelor’s degree in Engineering, Computer Science, or equivalent work experience.

• 5+ years of experience in a QA Automation role.

• Expert-level proficiency in building automated tests with modern frameworks, specifically Playwright using TypeScript.

• Strong programming skills in at least one modern language, such as JavaScript/TypeScript or Python.

• Deep understanding of QA methodologies, the testing pyramid, and best practices in a SaaS environment.

• Proven experience creating detailed test plans and test cases for complex product flows.

• Experience with CI/CD pipelines (e.g., GitHub Actions, Jenkins) and integrating automated tests into the development lifecycle.

Nice to Haves

• Experience in a fast-moving, ambiguous environment where you've had to constantly self-prioritize.

• Professional experience with Python for test automation.

• Experience testing complex financial workflows, such as invoices, billing, and payments.

• Expertise in non-functional testing, including performance, load, and accessibility testing.

• Familiarity with managing SaaS release processes and working with offshore QA teams.

The salary range for this role is $130,000 - $175,000. The salary for this position is determined based on a variety of job-related factors that may include location, relevant experience, education, or particular skills and expertise.

Perks & Benefits

At Zip, we’re committed to providing our employees with everything they need to do their best work.

• 📈 Start-up equity

• 🦷 Full health, vision & dental coverage

• 🍽️ Catered lunches & dinners for SF employees

• 🚍 Commuter benefit

• 🚠 Team building events & happy hours

• 🌴 Flexible PTO

• 💻 Apple equipment plus home office budget

• 💸 401k plan

We're looking to hire Zipsters and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn't exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you!