Senior Project Manager

About Us

At Litify, we’re revolutionizing the Legal industry by being the platform powering legal’s top performers. As a trailblazer in legal technology, Litify delivers an all-in-one legal operating solution that empowers law firms and legal departments to achieve consistent success by continually standardizing, measuring, and improving their legal operations.

Our mission is clear: to deliver better business outcomes to our clients, so they can focus on delivering the best legal service and outcomes to their clients. 400+ enterprise businesses and 55K+ legal professionals trust Litify to amplify their impact with innovative technology and service that stands the test of time.

Backed by Bessemer Venture Partners, Litify is proud to be recognized as one of Inc. 5000 and Deloitte Technology Fast 500’s fastest-growing private companies in America along with numerous awards for our unparalleled software. With offices in the vibrant cities of New York and New Orleans, we’re at the heart of legal innovation.

About the Role

Litify is a legal operating system that helps law firms, corporate legal departments and government agencies run smarter. We work as a strategic partner to the customers we serve to bring them best-in-class applications built on top of the Salesforce Platform. We are on a journey to transform our customers to help transform the way they support their customers in turn.

We are looking for a Senior Project Manager to be an integral part of our growing Professional Services organization. In this role you will engage in managing the implementation and configuration of the Litify platform (Salesforce) in order to migrate our clients, set them up for success on Litify, and ensure a timely and smooth go-live on their projects.

At Litify we believe in the power of autonomy at the individual level and use time outside projects to benefit our people and our customers in the ways you and your team decide.

• Develop and own the client relationship throughout the lifecycle of multiple projects. 
• Plan and drive timelines and aim for on-time and on-budget delivery with successful completion of all in scope project work. 
• Identify project risks and develop and lead risk mitigation plans
• Manage project scope and document and present change orders for out of scope deliverables
• Own / host kickoff meetings, recurring touch points during the project, etc. and provide weekly status updates to stakeholders
• Together, collaborate with the other team members from the Service Delivery teams during the project, allocating resources and tracking project tasks. 
• Travel to customers on site as needed (ex: UAT, Go-Live, etc)
• Ensure effective project governance by providing strong team leadership, clearly defining roles and responsibilities, and holding team members accountable for deliverables, timelines, and adherence to project standards.
• Mentor and coach project management team to improve delivery and encourage skill development
• Support development and adherence to internal project methodology and company policies

• 5+ years of project management or program experience
• Ability to manage multiple priorities in a fast-paced environment
• Experience with managing customer and vendor budgets and forecasting project resources
• Strong attention to detail
• Excellent judgment, analytical thinking, and problem-solving skills showcased by strong decision making abilities
• Excellent time management, strategic planning and organizational skills
• Strong cross-functional collaboration skills, relationship building skills and ability to achieve results
• Strong verbal and written communication skills and the ability to present a polished, professional, and diplomatic image to all stakeholders
• Understanding of Salesforce technology; Salesforce certifications such as ADM-201 and/or have previous experience working on Salesforce implementation projects
• Ability to document customer business requirements and translate to high-level technical requirements for internal team members
• A bachelor’s degree from an accredited university 
• Willing to travel (~20%) 

• Experience working for or with personal injury firms, full-service firms, insurance defense companies, corporate legal departments, in-house counsel, staff attorneys
• Experience with matter/case management, timekeeping, billing practices, financial/account solutions or ERP solutions
• Project Management Institute certification

Disclosure:

The estimated base salary pay range for this role is $95,000-110,000. You may also be offered a bonus and benefits.

Our salary ranges are based on paying competitively for our size and industry, and are one part of many compensation, benefits and other reward opportunities we provide. 

Individual pay rate decisions are based on a number of factors, including qualifications for the role, experience level, skill set, and balancing internal equity relative to peers at the company. 

The range above is for the expectations as laid out in the job description, however we are often open to a wide variety of profiles, and recognize that the person we hire may be less experienced (or more senior) than this job description as posted. If that ends up being the case, the updated salary range will be communicated to you as a candidate.