Senior Program Manager

Why Join Q2?

Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally. Our mission is simple: build strong and diverse communities through innovative financial technology—and we do that by empowering our people to help create success for our customers.

What Makes Q2 Special?

The Job At-A-Glance:

The Senior Program Manager will oversee and manage large-scale high-complexity software implementation, conversion and integration programs from inception to completion for clients within the financial services industry. This role requires a strategic thinker with extensive experience in program management, excellent leadership and negotiation skills, strong executive presence, and the ability to drive cross-functional teams towards successful project delivery.

A Typical Day:

• Lead and manage large-scale programs, ensuring timely and successful delivery.
• Develop and implement program plans, including scope, schedule, budget, and resource allocation.
• Collaborate with stakeholders to define program objectives, requirements, and deliverables.
• Identify and mitigate risks, ensuring program goals are achieved within constraints.
• Coordinate and lead cross-functional teams, including technical, operations, and business stakeholders.
• Monitor program progress, track milestones, and provide regular status updates to senior management.
• Regularly interact with internal and external leadership, including executives, acting as the primary escalation point.
• Create and maintain program documentation, including standard artifacts and reporting dashboards.
• Define and manage program governance (controls). Actively manage risks and issues, taking appropriate corrective measures.
• Maintain a forward-looking view of assigned programs, anticipating issues before they arise.
• Ensure compliance with industry standards, regulations, and best practices.
• Foster a culture of continuous improvement and innovation within the program team.
• Interpret contract terms and manage program scope and deliverables accordingly.
• Provide mentorship and guidance to junior team members.

Bring Your Passion, Do What You Love. Here’s What We’re Looking For:

• Bachelor's degree in Business Administration, Information Technology, or a related field (Master's degree preferred).
• Minimum of 8 years of experience in program management, with a focus on large-scale software implementation, conversion, and integration programs, preferably within the financial services industry.
• PMP strongly preferred
• Proven track record of successfully managing large, complex projects and programs in a matrixed environment, including delegation of tasks and measurement of progress.
• Excellent communication, negotiation, and interpersonal skills.
• Proven ability to lead through influence.
• Strong leadership skills.
• Strong teamwork, organization, and problem resolution skills.
• Ability to anticipate needs and effectively manage risk.
• Ability to think independently and consider cross-functional and downstream impacts.
• Ability to learn quickly, multi-task, and manage deadlines in a fast-paced environment.
• Ability to present complex ideas in a clear, concise fashion to technical and non-technical audiences.
• Proficiency in project management tools and methodologies (e.g., Agile, Scrum, PMP).
• Expertise in MS Project and JIRA.
• Knowledge of industry standards and regulations related to financial services preferred.
• Ability to travel up to 30%.

This position requires fluent written and oral communication in English.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Health & Wellness

• Hybrid Work Opportunities

• Flexible Time Off 

• Career Development & Mentoring Programs 

• Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents 

• Community Volunteering & Company Philanthropy Programs 

• Employee Peer Recognition Programs – “You Earned it”

Click here to find out more about the benefits we offer.

Our Culture & Commitment:

We’re proud to foster a supportive, inclusive environment where career growth, collaboration, and wellness are prioritized. And our benefits go beyond healthcare—offering resources for physical, mental, and professional well-being. Click here to find out more about the benefits we offer. Q2 employees are encouraged to give back through volunteer work and nonprofit support through our Spark Program (see more). We believe in making an impact—in the industry and in the community.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or veteran status.

Applicants in California or Washington State may not be exempt from federal and state overtime requirements