Senior Program Manager, Sales Engineering (New Products)

About the role:

As a Program Manager for the Sales Engineering Team at Samsara, you’d be building and looking after Programs that enable a diverse team of SE’s to work together to bring our unique connected operations technology to customers.  Your work would directly contribute to a cleaner, more efficient and productive supply chain by creating safer roadways, reducing fuel consumption and emissions, and providing a consolidated platform for connecting operations.  The Programs you will engage in will have impact across all internal departments at Samsara, many at the executive level, by driving the SE Team to bring new products to market.

This role is open to candidates residing in the US except the San Francisco Bay Area and NYC Metro Area.

In this role, you will: 

• Join the SE Operations Team to drive continuous improvements in the efficiency, quality and impact of the Global Sales Engineering Team
• Partner with Senior Leadership to plan, budget for, and deliver key operational programs that drive Samsara’s Global Sales Engineering Team
• Work closely with Strategic Finance on long-term financial planning including revenue forecasting and cost efficiency for new product launches
• Work closely with Marketing and Product to ensure we are building an interconnected plan that is supported by all pillars of our go-to-market motion
• Lead strategic projects centered around new product releases in support of Samsara’s long term growth; work cross functionally to structure problems, develop hypotheses, conduct analyses to turn data into meaningful insights, and drive solutions and actionable recommendations and results through a rigorous, data-driven process
• Bring the voice of the customer to the organization: understand and draw insights from key market, industry, customer trends, and customer/partner feedback to provide insight and guide investment decisions across Field Operations and other GTM functions
• Develop strategic and business cases working with cross-functional teams outlining business opportunity, rationale, and operational plans to grow new product performance
• Present to Samsara leadership teams on topics related to new market and product expansion
• Work with enablement teams on talent management strategy, from initial SE ramp period through advanced industry and technical training. Heavy focus on ensuring all SE’s can deliver high quality technical sales demonstrations across the entire portfolio of products.

Minimum requirements for this role:

• A passion for new technologies, especially as they apply to the Industrial IoT space
• Bachelor’s degree in Engineering or related field
• 7.5+ years of experience in Consulting, Finance, Business Operations, Sales Strategy & Operations or other analytical role
• Experience driving comprehensive organizational strategy via centralized reporting, including project status and process health (Critical Path Method, building project schedules, etc.)
• Experience building processes and enablement strategies resulting in measurable  increases in organizational productivity and efficiency
• A firm understanding of business process automation, and experience driving cross-functional initiatives to completion
• Exposure to working directly with prospects and/or customers in a pre-sales or customer success capacity

An ideal candidate also has:

• Experience designing and implementing New Product Release Cycle programs and processes
• The ability to deliver complex B2B systems integration projects and workflows
• Experience with data integrity, data quality, data migration and data maintenance
• Experience with Jira and Confluence
• Familiarity with Salesforce
• Familiarity with LMS
• Familiarity with AI tools