Senior Product Manager, Notifications

Company Overview linked in Greenhouse: 

Coursera was launched in 2012 by two Stanford Computer Science professors, Andrew Ng and Daphne Koller, with a mission to provide universal access to world-class learning. It is now one of the largest online learning platforms in the world, with 148 million registered learners as of March 31, 2024. Coursera partners with over 325 leading university and industry partners to offer a broad catalog of content and credentials, including courses, Specializations, Professional Certificates, Guided Projects, and bachelor’s and master’s degrees. Institutions around the world use Coursera to up-skill and re-skill their employees, citizens, and students in fields such as data science, technology, and business. Coursera became a B Corp in February 2021.

Job Overview:

As the Senior Product Manager for Coursera’s Notification Platform, you will lead the strategy and execution of how we communicate with learners across email, push, and in-app channels. This role is part of the Engagement team at Coursera and is critical to driving engagement and retention for learners throughout their journey.

You’ll work cross-functionally with Engineering, Marketing, Data Science, and Core Product teams to build a unified, scalable, and compliant notification system. Your work will ensure that learners receive timely, relevant, and high-quality messaging—from transactional confirmations to behavioral nudges and lifecycle campaigns. This is a highly visible, systems-oriented role that combines product craft, platform thinking, and user empathy to support both our consumer and enterprise businesses.

Responsibilities:

• Own the strategy, roadmap, and execution for Coursera’s Notification Platform (email, push, in-app messaging).
• Work with product teams across Coursera to define when and how transactional messages are triggered across core user flows.
• Collaborate with marketing and lifecycle teams to support campaign delivery and personalization.
• Collaborate with design on standardizing notification templates (e.g. emails) 
• Define and maintain notification standards, templates, and governance to ensure consistency, clarity, and brand alignment.
• Monitor and improve performance metrics such as deliverability, engagement, latency, and unsubscribe rates.

Basic Qualifications:

• 4+ years of product management experience, including ownership of a platform or internal tooling product.
• Experience working with messaging technologies (e.g., email systems, push notifications, or in-app messaging).
• Strong technical fluency; able to work closely with engineering on system design and integration.
• Proven ability to define strategy, manage roadmaps, and execute cross-functional projects.
• Excellent written and verbal communication skills.
• Experience with data-driven decision-making and A/B testing.

Preferred Qualifications:

Experience with messaging infrastructure tools (e.g., Braze, Salesforce Marketing Cloud, Amplitude).Familiarity with legal and regulatory requirements (e.g., GDPR, CAN-SPAM).Track record of defining governance standards across distributed product teams.Experience working on consumer-facing products. 

If this opportunity interests you, you might like these courses on Coursera:

Drafting notes: identify 2-3 relevant Coursera courses that would pertain to the job. This will be listed on the job posting.

• Learning How to Learn
• AI Product Management

Compensation

Compensation

US Zone 1

 $158,000 - $198,000

US Zone 2

$134,500 - $168,500 USD

US Zone 3

 $126,00 - $158,00  USD

The range(s) listed above is the expected annual base salary for this role, subject to change.

Salary is just one component of Coursera’s total rewards package. All regular employees are also eligible for a bonus program and equity in the form of RSU’s.

A number of factors are taken into account when determining pay, which includes: job level, location, training/education, business need, skill set and internal equity. 

Current Zone Locations:

• Zone 1- San Francisco Metro, New York City Metro or Seattle Metro
• Zone 2 - CA (outside of SF Bay Area), CO, CT, DC, GA, IL, MA, MD, NY/NJ (other than NYC), OR, RI, TX, VA, WA (other than Seattle)
• Zone 3 - all other US locations