GEICO, subsidiary of Berkshire Hathaway and a leader in auto insurance and other product lines, is on a multi-year technology transformation journey to reimagine the customer experience in the Insurance industry by removing friction across customers, partners, marketplace, segments, channels, and build a world-class experience powered by technology.
As part of this once-in-a lifetime opportunity to build and make a real impact, we are looking for an accomplished, customer-obsessed and results-oriented Senior Product Manager to drive our online and mobile experience serving millions of customers. This role, as part of the newly formed Service Consumer Experience team will be at the helm of strategizing, developing, and enhancing the consumer journey through digital products.
Position Summary
We are seeking an experienced Senior Product Manager to lead the strategy, development, and execution of multilingual digital experiences across our web and mobile applications. In this role, you will collaborate with cross-functional teams to ensure our platforms meet the needs of multilingual audiences while maintaining technical and brand excellence. You'll be key to driving GEICO's digital transformation by being part of a growing Product Organization working within cross-functional teams to implement cutting edge technologies, foster a culture of innovation, and ensure seamless integration of digital solutions across the organization. This role would be great for someone who is a builder and thrives in an ambiguous startup environment.
This position is a hybrid role based either out of - San Francisco Bay area; OR Greater Washington DC Metropolitan (DMV) area.
Responsibilities
The ideal candidate is excellent at:
- Building complex customer centric online or mobile consumer experiences and features at large scale.
- Defining and executing a multi-year unified vision for mobile native app(s), mobile web and desktop experience in close partnership with our business and engineering teams.
- Leading cross-functional teams that drive results during product discovery and product delivery.
- Synthesizing business, market, and platform data to identify opportunities, size them, and turn insights into product vision, strategy and requirements.
- Owning and prioritizing short-term and long-term product roadmap to deliver on business outcomes, working closely with a cross-functional team to ensure that all the right resources are aligned to guarantee that your team will be successful.
- Partner with the UX team to drive a stellar experience for our customers.
- Work with stakeholders to create, prioritize, and execute the product roadmap related to the entire lifecycle of the policy experience.
- Leveraging modern architecture and great design to identify problem-solution fit.
- Evaluating trade-offs and negotiating requirements.
- Creating and using compelling, informative artifacts to influence stakeholders (ex. vision, roadmaps, features/epics, progress updates, etc.).
- Understanding of current and future state architecture.
- Identifying and measuring KPIs (Key Performance Indicators), with an eye to adjusting and refining your roadmap as the data dictates.
Basic Qualifications
- Bachelor’s Degree
- Minimum of 5 years of experience in Product Management building software and technology products with proven record of accomplishment.
- Experience in building consumer facing online and mobile app products with strong customer focus and ownership mindset.
- Proven experience delivering multilingual or localized digital products to market
- Strong understanding of localization workflows, best practices tools, and technologies
- A Builder mindset with proven experience in managing all aspects of building products throughout its lifecycle from concept to delivery to scaling.
- Experience using quantitative and qualitative data to inform design decisions and drive change.
Preferred Qualifications
- MBA or equivalent experience
- Bachelor's degree in a technical field such as Software Engineering or Computer Science.
- Experience in ecommerce, financial services, and marketplace digital first companies.
- Experience with machine translation, natural language processing, or AI-driven localization solutions.
- Knowledge of accessibility standards and practices for digital products.
- Self-starter with proven ability to operate in an ambiguous startup like environment.
Annual Salary
$143,000.00 - $224,000.00
The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate’s work experience, education and training, the work location as well as market and business considerations.
At this time, GEICO will not sponsor a new applicant for employment authorization for this position.
Benefits:
As an Associate, you’ll enjoy our Total Rewards Program* to help secure your financial future and preserve your health and well-being, including:
- Premier Medical, Dental and Vision Insurance with no waiting period**
- Paid Vacation, Sick and Parental Leave
- 401(k) Plan
- Tuition Assistance
- Paid Training and Licensures
*Benefits may be different by location. Benefit eligibility requirements vary and may include length of service.
**Coverage begins on the date of hire. Must enroll in New Hire Benefits within 30 days of the date of hire for coverage to take effect.
The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.
GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.
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