Senior Product Manager I, Flywheel - Sales

POS-25151

HubSpot’s Flywheel Product team spearheads GTM transformations by building and integrating AI and net-new products and capabilities for our internal Flywheel teams, partners, and customers. Our vision is to pioneer an AI-driven future where HubSpot's GTM engine operates with unparalleled intelligence and efficiency, empowering unprecedented growth. Our own loop mechanism - an endless loop where we define, experiment, and roll out fully automated agentic GTM motions alongside AI-empowered human teams.

In this role, you’ll be directly responsible for transforming the HubSpot rep role through an AI-powered experience that promotes best practices, drives consistency, and optimizes for customer connection and experience. You’ll set the vision, define strategy, prioritize the roadmap, and deliver impact by creating a HubSpot rep experience in our internal HubSpot portal without repetitive tasks, where the CRM is an AI-powered partner to progress Deals effectively, collaborate with team sellers/Partners, and deliver a great HubSpot customer experience.

Please note: Due to the timezone spread of the current team, this hire needs to work Eastern Time Zone hours

In this role you’ll get to:

• Create a shared vision and cohesive roadmap for the future of this product area as a critical member of the Product Triad - our system for building product collaboratively and strategically 
• Drive alignment, set goals, build understanding and motivate others, including cross-functional partners across the company

• Guide new product ideas from initial concept all the way through launch
• Understand our customers and their journey through the product by engaging with them directly and often
• Use data to identify opportunities to improve our customers’ experience, devise strategy to execute your ideas, and partner with business stakeholders across HubSpot to make solutions that help our customers grow
• Build AI experiences that drive tangible business outcomes

We are looking for people who have:

• Experience launching products successfully to internal customers
• Used qualitative and quantitative research to inform their product roadmap, combining market, business and technical insights to identify opportunities and weigh tradeoffs
• Set a product vision and strategy, and executed on it
• Embrace experimentation and hypothesis led testing
• Ruthlessly prioritized their product roadmap and had to make hard tradeoff decisions
• Collaborated on a cross-functional team of UX designers, software engineers, data scientists, prompt engineers, analytics, operational business partners, and others
• A drive to understand customer needs deeply and truly solving for their problems
• Excellent communication, influencing, and interpersonal problem-solving skills
• A passion for growing healthy teams and leaders, cultivating psychological safety, and facilitating tough conversations that help people grow
• A growth mindset in leveraging AI to build great customer experiences, and to improve their product management skill sets
• The ability to make decisions, test assumptions, and iterate - often without perfect information
• Demonstrated ability to adapt in an innovative and fast-paced environment
• An understanding of the competitive software space

As a member of the Product Management org at HubSpot you’ll:

• Join a product-led culture that truly puts the customer first
• Create and advance an ambitious product strategy that’s driven by customer needs, business goals, powerful data, and global market indicators 
• Partner closely with colleagues in UX and Engineering to create a high-value product that’s both powerful and easy to use
• Use your voice, share your perspective, and have a real impact based on your point of view
• Know what will lead to getting promoted, and why, thanks to clear expectations and robust career paths
• Be empowered to show up as your authentic self and choose a work style and location where you can do your best work, whether that’s at home, in an office, or a blend of the two.
• Read more about our shared product principles here.