Senior Product Manager (Format Solutions)

About Us:  

Datacor is the leading provider of software solutions, including ERP, CRM, Asset Tracking, Simulation and Formulation, to the process manufacturing space. We are on a mission to better equip the industry with software solutions and move it forward by building thoughtful, intuitive products that solve our customers’ most difficult problems.  

We are passionate about serving our customers and helping them use data as a competitive advantage. Our customers make products that extend and sustain lives by sanitizing, fertilizing, beautifying, cleaning, and recycling the world we live in. We at Datacor help our customers make those products you use every day more safely, cost effectively and more efficiently through our technology platforms and applications.  

About Format Solutions, a Datacor Company:  

Format Solutions is the global leader in animal feed and pet food formulation and manufacturing operations management software solutions. We build upon our 40+ years' experience bringing innovative solutions to the animal nutrition industry that are crucial to the management of our customers’ businesses and help them deliver safe, sustainable, and cost-effective feed and food products to their customers. We are passionate about being a foundational part of the food supply chain and helping our customers achieve their business goals by utilizing modern technology solutions. 

The Role:

As a Senior Product Manager, you will focus on driving continuous improvement and enhancing the overall product lifecycle. This role will require independent collaboration with customers to develop impactful features that align with broader product strategies as well as cross-functional collaboration across various internal teams including marketing, services, and support to highlight the value propositions of features in each release.

Responsibilities:

• Set the vision for 2+ product lines with primary ownership using customer interaction and market research to generate and validate ideas and strategies
• Lead across Product Management, Services and Support, Commercial and Development teams in complex, strategic roadmap development for primary product line that drives customer success, creates cross-sell and upsell opportunities and helps Format Solutions expand its total addressable market
• Maintain and prioritize a feature and bug backlog that drives positive customer sentiment and user experience and enable the product team to execute 
• Drive go-to-market activities through Marketing, Sales, Services, and Support enablement initiatives
• Participate in product advisory groups, customer conferences and other interactions to foster collaboration with customers, drive adoption, and improve customer sentiment
• Present and collaborate at all levels of the organization, both internally and externally

Qualifications:

• Bachelor’s degree or equivalent practical experience
• Strong Industry and/or technical background with the ability to dive into product details and collaborate with development teams
• Understanding of modern product discovery and delivery techniques
• Proven ability to create and lead long-term strategic roadmaps while driving short-term tactical execution
• Capable of operating independently and managing multiple priorities
• Quick learner with the ability to adapt to changing market conditions and business needs
• Excellent verbal and written communication skills, with the ability to present complex ideas clearly to different stakeholders
• Ability to navigate challenges, using sound judgement to assess risks and recommend data-driven solutions 
• Proven ability to engage with customers, company leaders, and cross-functional teams in a constructive and collaborative relationship
• Experience with feed formulation software, software development, nutrition and labeling regulations preferred