Easy Apply
Easy Apply
The Senior Product Designer will lead design strategy and execution for internal products, focusing on enhancing user experiences for healthcare providers. Responsibilities include owning the design process, setting quality standards, collaborating with cross-functional teams, and contributing to a design system.
Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients, including one in every county in the United States, and in 98% of primary care deserts.
Ro has been recognized as a Fortune Best Workplace in New York and Health Care for four consecutive years (2021-2024). In 2023, Ro was also named Best Workplace for Parents for the third year in a row. In 2022, Ro was listed as a CNBC Disruptor 50.
Ro is hiring a Senior Product Designer to drive design strategy and detailed design execution across internal products that enable our physicians, nurse practitioners, nurses and patient advocates to provide safe, high quality care to patients.
Who you are:
You are a designer who can design for our internal Electronic Medical Record (EMR) focusing on creating exceptional experiences for our healthcare providers. You are skilled at understanding complex problems across integrated systems and will bring a mix of leadership, curiosity, process, and advocacy for your end users and design craft. You’ll be an integral part of the end-to-end product development cycle and will partner closely with Product Management, Engineering, Data, Medical, and Legal. You are a product designer who can contribute to our platform design system and governance process to ensure we intentionally, methodically and systematically evolve and improve our UI components and design patterns.
What You’ll Do:
- Own your design process end to end. Solve business problems, through design, at the heart of a complex healthcare delivery platform.
- Set and raise the quality bar for design and influence through craft, collaboration and problem-solving.
- Make data-driven decisions that translate business goals into product experiences, and distill complexity into simple and elegant experiences.
- Inspire and influence cross-functional team members and senior leadership by presenting design variations, design rationale, and evidence-based decision-making.
- Lead all phases and aspects of design from vision, strategy, research, ideation, UX architecture, flows, interactions, wireframing, testing, and polished visual design.
- Leverage, improve, and elevate our visual language and Ro Internal design system ensuring it reflects human centered design principles, best practices in UX, UI, interaction design and visual design.
What You’ll Bring to the Team:
- 5+ years experience designing and shipping end-to-end products across different use cases, complicated flows, and edge cases.
- Experience contributing to and scaling a design system.
- Ability to think at both a high level about product strategy and vision AND the design details.
- Experience understanding and designing for the day-to-day execution of complex tasks by knowledge workers, such as design for (but not limited to): Electronic Medical Record (EMR), Insurance claims processing, and Corporate banking or Investment portfolio management
- Experience working with multiple stakeholders, product and engineering peers.
- Ability to provide design variations and the rationale behind decisions made to support your design choices.
- Experience working on maturing software platforms at companies with many teams or squads collaborating and across multiple stakeholders.
- Experience and passion for understanding your user’s needs through qualitative research methods and testing.
- Strong communication and storytelling skills. You see the value in discussing design in group settings and participating in design critiques and reviews with other designers.
- A desire to learn, grow and be mentored by more senior designers on the team.
- A pattern of curiosity and skill-building over time (growth mindset).
We’ve Got You Covered:
- Full medical, dental, and vision insurance + OneMedical membership
- Healthcare and Dependent Care FSA
- 401(k) with company match
- Flexible PTO
- Wellbeing + Learning & Growth reimbursements
- Paid parental leave + Fertility benefits
- Pet insurance
- Student loan refinancing
- Virtual resources for mindfulness, counseling, and fitness
We welcome qualified candidates of all races, creeds, genders, and sexuality to apply.
The target base salary for this position ranges from $167,900 to $195,000, in addition to a competitive equity and benefits package (as applicable). When determining compensation, we analyze and carefully consider several factors, including location, job-related knowledge, skills and experience. These considerations may cause your compensation to vary.
Ro recognizes the power of in-person collaboration, while supporting the flexibility to work anywhere in the United States. For our Ro’ers in the tri-state (NY) area, you will join us at HQ on Tuesdays and Thursdays. For those outside of the tri-state area, you will be able to join in-person collaborations throughout the year (i.e., during team on-sites).
At Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.
See our California Privacy Policy here.
Top Skills
Electronic Medical Record
Interaction Design
Ui
Ux
Similar Jobs at Ro
.png)
Healthtech • Pharmaceutical • Telehealth
The Staff Product Designer will lead design strategy and execution across internal products, collaborating with various teams to create patient-centric healthcare experiences. Responsibilities include evolving the design system, leading complex design projects, and mentoring designers while maintaining a focus on user needs and craft quality.
Top Skills:
Design SystemsInteraction DesignUi DesignUx Design
Healthtech • Pharmaceutical • Telehealth
As Senior Counsel, you'll ensure compliance with FTC and FDA regulations for advertising in health products, manage junior attorneys, and guide teams across various platforms.
Top Skills:
Advertising LawComplianceFda RegulationsFtc Regulations
What you need to know about the Los Angeles Tech Scene
Los Angeles is a global leader in entertainment, so it’s no surprise that many of the biggest players in streaming, digital media and game development call the city home. But the city boasts plenty of non-entertainment innovation as well, with tech companies spanning verticals like AI, fintech, e-commerce and biotech. With major universities like Caltech, UCLA, USC and the nearby UC Irvine, the city has a steady supply of top-flight tech and engineering talent — not counting the graduates flocking to Los Angeles from across the world to enjoy its beaches, culture and year-round temperate climate.
Key Facts About Los Angeles Tech
- Number of Tech Workers: 375,800; 5.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Snap, Netflix, SpaceX, Disney, Google
- Key Industries: Artificial intelligence, adtech, media, software, game development
- Funding Landscape: $11.6 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Strong Ventures, Fifth Wall, Upfront Ventures, Mucker Capital, Kittyhawk Ventures
- Research Centers and Universities: California Institute of Technology, UCLA, University of Southern California, UC Irvine, Pepperdine, California Institute for Immunology and Immunotherapy, Center for Quantum Science and Engineering
