Senior Product Designer, AI

Join Us at Gloo: Connecting the Faith Ecosystem with Advanced Technologies
At Gloo, we believe that a connected and thriving faith community can change the world, one life at a time. We recognize the faith ecosystem is broad and diverse. It includes churches, parachurch ministries and thousands of non-faith based organizations committed to advancing the flourishing of people. Our purpose is simple yet profound: to release the passion in every person to be all they were created to be.
We are a mission-driven organization, guided by four core principles:

• Shape Technology for Good: Whether it's AI tools, dashboards, or communication tools, we empower leaders with values-aligned solutions that amplify their missional impact.
• Serve Those Who Serve: From pastors and donors to network leaders and content creators-we're passionate about providing technology that helps them do more of what they are called to do.
• Release Collective Strength: We connect the diverse faith ecosystem-churches, parachurch ministries and thousands of non-faith based organizations committed to advancing the flourishing of people-so they can achieve more together than they could alone.
• Enable Trusted Exchange: Trust is the foundation of a connected faith community. We enable transparency, digital rights management, and simplicity to foster confident collaboration.

We are looking for talented, purpose-driven individuals to join our team as we create innovative technology solutions that inspire and empower people to release the passion in every person, including you, to be all they were created to be. If you're ready to make an impact with your talents and skills toward this purpose, we'd love to hear from you!
The Opportunity:
We're looking for a seasoned and creative Senior Product Designer to join our AI team and help shape the future of how people interact with machine learning-powered experiences at Gloo. You'll collaborate cross-functionally with product managers, data scientists, engineers, and fellow designers to craft intuitive, trustworthy, and ethical AI interfaces.
This role offers the chance to design cutting-edge solutions-from intelligent assistants to recommendation engines-while helping define the creative strategy for Gloo's evolving AI initiatives. This position is remote (U.S. only).
What You'll Be Doing:
Core Product Design

• Lead the end-to-end design of AI-powered experiences including intelligent tools for publishers, developers, assistants, chat interfaces, and recommendation engines.
• Design UI/UX solutions for ambiguous and emerging problem spaces using AI/ML capabilities.
• Create wireframes, user flows, prototypes, and high-fidelity mockups with tools like Figma, Framer, and the Adobe Creative Suite.
• Prototype AI-powered experiences using emerging tools like Replit, Lovable, and Bolt to accelerate execution and foster an AI-first design approach.
• Develop intuitive user interfaces that communicate complex AI logic in a simple and trustworthy way.
• Conduct usability tests and synthesize findings to improve AI interaction patterns.

AI-Specific Innovation

• Collaborate with machine learning engineers and product managers to design interfaces that incorporate real-time data, large language models (LLMs), and user-generated prompts.
• Prototype and test AI-driven user experiences using tools that support interaction with models (e.g., Framer AI features, GPT-powered interactions).
• Consider ethical implications and user trust in every design-transparency, feedback loops, fail states, and explainability.

Design Systems & Documentation

• Build and contribute to Gloo's AI-specific design systems and component libraries.
• Maintain detailed documentation for user flows, models, and usage rules within AI-enabled products.

User Research & Experimentation

• Partner with researchers and data scientists to explore how users interact with AI interfaces.
• Use mixed-methods research to validate hypotheses and understand user mental models of AI behavior.
• Rapidly iterate based on qualitative feedback and live usage data.

Team Leadership & Cross-Functional Collaboration

• Provide design mentorship to junior team members and contribute to overall design culture at Gloo AI.
• Partner closely with engineering to ensure feasibility and alignment of AI-powered UI components.
• Engage with stakeholders across Product, Data, Marketing, and Leadership to ensure a consistent and scalable design vision.

Cross-Pollination Opportunities

• At Gloo, we value creativity and innovation across all aspects of our business. As a Senior Product Designer, you'll have the unique opportunity to cross-pollinate and contribute to various creative initiatives beyond product design, including:
• • Marketing Materials: Collaborate with our marketing team to create compelling visuals and assets for campaigns and lead generation efforts.
  • Brand Development: Work on branding projects to enhance and evolve the Gloo brand identity.
  • Public-Facing Properties : Contribute to the design and improvement of public-facing properties such as gloo.us, ensuring a cohesive and engaging user experience across all touchpoints.
  • Creative Strategy: Play a key role in shaping the visual and creative strategy for Gloo's public presence.

What We're Looking For:

• Proven experience designing AI/ML-powered interfaces, including assistants, recommendation systems, or predictive tools.
• A portfolio demonstrating end-to-end design process and examples of intelligent or AI-powered user experiences.
• Strong understanding of user-centered design, usability testing, and ethical considerations in AI.
• Proficiency in Figma, Framer, Adobe Creative Suite, and other relevant interface/motion design tools.
• Experience prototyping with tools like Replit, Lovable, Bolt, or similar platforms.
• Strong problem-solving abilities and a track record of delivering creative, scalable solutions.
• Excellent communication and collaboration skills for cross-functional and technical partnerships.
• Detail-oriented with a high bar for design quality and consistency.
  Passion for continuous learning, experimentation, and staying ahead of AI and design trends.
• Bachelor's degree in a design-related field (e.g., Product Design, HCI, Interaction Design) or equivalent experience.
• 5-10 years of experience in UX/UI or product design, with relevant AI/ML design work.

Job Location: Remote in the U.S.
Compensation: $120k - 155k
Our Team Members Enjoy:

• Competitive compensation and discretionary performance bonus commensurate with experience
• Flexible PTO policy and state-compliant sick leave to support your well-being
• Medical, Dental, and Vision plans with up to 90% coverage for employees
• Generous employer HSA contributions for HDHP elections
• Employer-sponsored 401k program with up to a 2% employer match
• Learning & Development stipend available after 6 months of employment
• Paid Parental Leave
• A dynamic, talented team, dedicated to changing the world and building an incredible business
• Onsite and virtual social events to keep us connected in our hybrid work environment

Applicants must be currently authorized to work in the United States on a full-time basis. At this time, Gloo is only able to consider candidates who are U.S. Citizens or U.S. Permanent Residents.
Gloo is committed to providing an inclusive and accessible experience for all candidates. If you require a reasonable accommodation during the application or interview process, please contact us at [email protected] to let us know how we can support you.
This job is posted until filled.