Senior Product Designer

Here at Shippo, we are the shipping layer of the internet and we consider ourselves to be one of the core building blocks of e-commerce. 

Our mission is to make merchants successful through world class shipping. With our products and solutions, we level the playing field by providing our customers with best-in-class solutions that otherwise wouldn’t be available to them. Through Shippo, e-commerce businesses, marketplaces, platforms and a variety of logistics infrastructure providers are able to connect to shipping carriers around the world from one API and dashboard. We provide our customers with the most competitive shipping rates, print labels, automated international documents, shipment tracking, facilitate the returns process and more. is important to emphasize is that you can be successful at Shippo regardless of location.

How we'll deliver success:

Shippo is looking for a Senior Product Designer to join our growing team and help shape the future of shipping for e-commerce businesses. In this role, you’ll collaborate closely with product managers and engineers to design intuitive, user-friendly experiences that solve complex problems in a dynamic industry. You’ll work across all stages of the product development process—from user research and wireframes to prototyping and polished visual design—making meaningful contributions to the products our customers rely on every day.

Shipping & handling responsibilities:

• Collaborate with cross-functional teams to translate product requirements into thoughtful, usable, and elegant design solutions.
• Support and participate in design sessions to explore ideas, validate assumptions, and refine product direction.
• Create wireframes, prototypes, and high-fidelity mockups to communicate design intent.
• Contribute to information architecture and user flows to ensure smooth, cohesive experiences.
• Conduct user research, usability testing, and incorporate usage data to inform design decisions.
• Work with existing design system and contribute to its ongoing evolution.
• Iterate on existing features and design patterns based on user feedback and business needs.

Do you tick the boxes?

• A strong product design portfolio showcasing UX thinking and design process on work shipped to production.
• 6+ years of experience in UX/UI or product design roles.
• Solid understanding of interaction design, usability principles, and responsive design.
• Experience conducting user research and integrating findings, data, and analytics into design decision-making.
• Proficiency with industry-standard tools (Figma, Sketch, Adobe CC) and working within or contributing to a design system.
• Experience working with cross-functional teams in an agile environment.
• Ability to clearly articulate design rationale and communicate effectively with teammates and stakeholders.
• Experience creating assets with the appropriate level of fidelity to communicate design direction.
• Comfortable working remotely and collaborating across time zones.
• Motivated, self-directed, and excited to contribute to a fast-paced team.

What's in the Shippo package:

• Healthcare coverage for medical, dental, and vision (90% covered by the company, incl. dependents). Pets coverage is also available!
• Take-as-much-as-you-need vacation policy & flexible working 
• One week-long company wide winter shutdown 
• 3 Volunteer Days Off (VTOs)
• WFH stipend to set up your home office
• Charity donation match up to $100
• Dedicated programs, coaching, tools, and resources for your professional and career growth as well as an individual learning stipend for your personal and focused growth
• Fun team in person time through our Shippos Everywhere program which includes regular team and company off-sites throughout the year as well as local Shippos gatherings

Our Compensation Shippolicy:

We believe compensation is a custom experience and are commited to fair and equitable compensation practices. The standard base pay range for this role is min is $138k to a max $187k annual salary. We tend to anchor our pay in the middle of this range ($163k). Since we are focused on hiring Shippos Everywhere, we have 2 US pay ranges, a standard compensation range for the majority of the US and a standard +1 compensation range for those who live in areas where the cost of labor is higher, such as NYC and California.

The actual base pay is dependent upon many factors, such as: financial budgets, work experience, training, transferable skills, business needs, and market value. The base pay salary ranges are subject to change and may be modified in the future. Total compensation for this role will include, equity, medical, dental, vision and other benefits noted in our Shippos “package” section.

Sail through the process:

Here at Shippo, we celebrate inclusivity and are committed to creating equal access to opportunities for people from all backgrounds, perspectives and geographies. These values define who we are and everything we do. All qualified individuals are encouraged to apply. If you need assistance, or a reasonable accommodation during the application and recruiting process, please contact us at [email protected]

Shippos in the wild:

Our people, much like the packages we help ship, are all over the world. This means, through our remote-first program, “Shippos Everywhere”, our roles can be based anywhere in the US with the exception of Delaware, Nevada, Ohio, Oregon, Hawaii, New Mexico and West Virginia and many roles can be based internationally.

For locations outside of the US and Ireland, the employment contracts are powered by Remote.com (all Shippo perks still apply - including equity!). What we want to emphasize is that you can be successful at Shippo regardless of location.