Senior Product Designer, Identity

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn't work together.
So we expanded into software and started building integrated, omnichannel solutions - to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we've embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.
Today, we are a partner to sellers of all sizes - large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We're building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.
The Role
Square's Identity team plays a foundational role in the Square ecosystem by scaling trust, compliance, and growth across an increasingly complex network of sellers.
As a Senior Product Designer, you'll lead design across the most critical aspects of seller identity-how sellers update legal information, transfer ownership, manage permissions, and stay compliant over time. You'll play a key role in shaping experiences that make identity updates faster, safer, and more equitable, while also exploring AI-powered tools that increase automation, reduce friction, and improve transparency. Your work will empower sellers to maintain a secure, compliant presence on Square, while supporting the platform's expansion across new products, geographies, and business types.
You'll collaborate with a cross-functional team of product managers, engineers, and data scientists to build intuitive, resilient systems that support sellers from their first interaction through long-term growth. Your impact will be felt across every part of the ecosystem: improving onboarding, enabling new product eligibility, supporting complex business models, and safeguarding platform integrity.
This role is open for remote work.
You Will

• Own the end-to-end identity management experience, shaping how sellers represent, verify, and manage their business and personal identity within Square.
• Define product vision and roadmap in close partnership with cross-functional teams, turning regulatory, technical, and user needs into clear design strategy.
• Champion design excellence and team growth through mentorship and thoughtful critique.
• Promote experimentation and innovation in process and tooling, bringing a forward-thinking, data-informed, and customer-first lens to everything you build.

You Have

• 8+ years of relevant Product design experience-bonus if you have experience designing for identity, authentication, compliance, or permissions systems in highly regulated industries.
• A portfolio demonstrating exceptional UX craft, vision, systems design, and prototyping skills
• Strong systems thinking and interaction design skills, with a portfolio demonstrating complex product challenges.
• Experience working on platform teams or internal tools that scale across product surfaces.
• Excellent storytelling skills, and a 'show don't tell' approach to aligning teams around a shared vision
• A desire to continuously learn and grow, particularly in applying AI and emerging technologies to enhance workflow efficiency and improve team processes

We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances.
We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page .
While there is no specific deadline to apply for this role, U.S. roles are typically open for an average of 55 days before being filled by a successful candidate. Please refer to the date listed at the top of this job page for when this role was first posted.
Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.
To find a location's zone designation, please refer to this resource . If a location of interest is not listed, please speak with a recruiter for additional information.
Zone A:
$207,900 - $311,900 USD
Zone B:
$197,500 - $296,300 USD
Zone C:
$187,100 - $280,700 USD
Zone D:
$176,700 - $265,100 USD
Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block.
Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we're helping build a financial system that is open to everyone.