Senior Product Designer, Growth

An opportunity all about impact! As a senior member of the Customer Journey Team, you’ll play a crucial role in advancing our product strategies, directly contributing to Postman’s continued success. Your work will help teams understand the value of Postman’s collaborative features and empower them to work more efficiently. With your exceptional craft and expertise in growth-focused design, familiarity with APIs and developer tools, curiosity about user needs in the API development lifecycle, and passion for creating outstanding developer experiences, you’ll thrive in this role.

• Own the design from ideation to execution while working closely with your product, engineering and GTM stakeholders.
• Work with product managers to strategically define UX goals and opportunities for cross-product developer workflows, keeping business outcomes such as active usage and revenue in mind.
• Research, gather, and consolidate customer insights (both qualitative and quantitative) to inform our strategy, priorities, requirements to delight developers
• Produce design deliverables consistent with the Postman experience and brand standards.
• Continuous social listening through Twitter, Github and Zendesk to better understand how people use Postman.
• Foster a vibrant developer community and implement feedback mechanisms to continuously improve user satisfaction.
• Clearly and concisely communicate user concerns, motivations and feedback, both internally and externally. Be the voice of the user within your team.

Must Have:

• You have 8+ years of experience in end-to-end design practices in SaaS companies solving interesting real-world pain points.
• Experience working on growth-focused projects with an experimentally driven product team. You work on hypotheses and validate rigorously to build conviction on your design approaches.
• Analytical and sharp design sense, able to understand how each decision impacts user success and growth.
• You have an eye for well-designed, functional products.
• You can visually communicate an idea by creating quick, low fidelity mockups such as pencil sketches.
• You have a track record of conducting discovery and usability research to uncover user insights, validate design concepts, and drive improvements.
• You proactively seek feedback, tuning the fidelity of your work for the stage of product development. You can identify collaborative opportunities across the broader product and design org know how to curate your intended audience for feedback.
• You can create high fidelity mockups and prototypes to articulate detailed experiences and user interactions. You can validate these by doing quick usability tests against real users and build convictions on the ideas that you propose.
• You are an excellent communicator and continuously keep the broader team in the loop on the work that you’re doing, product goals that you’re aligning to, user insights you might discover and the success that you’re driving. You are comfortable collaborating across teams and locations.
• A good understanding of how APIs work and what Postman enables for developers is important. It’s okay if you’re not an expert as long as you take the initiative and are curious to learn about how developer tools work together. Hands on development experience will be a great trait to have for this role.

Nice to haves:

• Experience building developer products
• Experience specifically as a growth designer

The reasonably estimated base salary for this role ranges from $190,000 to $210,000, plus a competitive equity package. Actual compensation is based on the candidate's skills, qualifications, and experience.