Staff Product Designer, Cloud Infrastructure

Netflix is one of the world's leading entertainment services, with over 300 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.

The Netflix Infrastructure Engineering organization drives business growth and innovation through a robust platform essential to Netflix's scale and operations. We minimize time spent on undifferentiated heavy lifting, streamlining developer workflows and reducing toil. This allows our engineers to concentrate on what truly matters: helping Netflix entertain the world.

We are seeking a Staff Product Designer to drive strategic vision for the future of cloud infrastructure experiences at Netflix. Cloud Infrastructure serves as the backbone for Netflix's growing scale and engineering productivity, defining and evolving a critical strategic capability spanning compute, networking, storage, infrastructure management, performance engineering, and platform services. In this role, you'll craft intuitive visualizations and interfaces that transform how engineers interact with complex infrastructure systems. Your designs will help engineers effectively visualize, configure, and monitor cloud resources through web-based tools that offer both simplicity for common tasks and depth for complex operations.

You'll create clarity, architect, and design innovative solutions for systemic design challenges that make complex infrastructure relationships intuitive, designing unified interfaces that maintain consistency across UI, API, and CLI experiences, crafting customizable dashboards that reveal infrastructure insights at multiple levels, and establishing design components that enable UI extensibility across diverse resource types. Your work will directly impact how efficiently Netflix engineers visualize, configure, and monitor cloud infrastructure, enabling them to focus on innovation rather than wrestling with infrastructure complexity. 

Working closely with product managers and engineers, you'll shape critical initiatives including:

• Intuitive configuration experiences that translate business context and build trust in automated systems, including visual builders and guided workflows

• Interfaces that make complex infrastructure resources, relationships, and dependencies understandable

• Unified management experiences with consistency across UI, API, and CLI interfaces

• Efficiency insights interfaces that visualize cloud spend and surface optimization opportunities

• Operational monitoring solutions that provide actionable insights for infrastructure management

This unique opportunity allows you to not only shape our design practices but also define the future of cloud infrastructure experiences at one of the world's most innovative companies. If you're looking for a deeply technical and highly dynamic role that will transform how Netflix manages and optimizes its cloud infrastructure for millions of members worldwide, we'd love to talk to you!

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Design Vision and Strategy

• Pioneer and champion design strategy for cross-cutting and ambiguous cloud infrastructure initiatives, setting the bar for intuitive experiences that exponentially enhance developer productivity.

• Define, evangelize, and drive adoption of foundational design patterns and components for infrastructure visualization and management that scale across the infrastructure platform

• Identify opportunities for innovation through user research and technical insight

• Create cohesive, end-to-end experiences that reduce cognitive load

• Shape how we measure and improve cloud infrastructure experiences

• Anticipate future needs and proactively define design problems

Design Leadership and Execution

• Drive end-to-end design solutions for highly ambiguous and interdependent technical workflows, influencing technical roadmaps

• Craft and validate prototypes that effectively communicate solutions

• Establish scalable design practices and foundational patterns

• Scope and negotiate realistic deliverables with partners

• Mentor other designers in technical product design, and actively shape the understanding and adoption of design excellence among key partners

Cross-functional Collaboration

• Partner with, influence, and co-create long-term strategy with product and engineering leadership to drive critical infrastructure initiatives

• Facilitate design workshops and creative sessions with technical stakeholders and drive consensus on complex strategic direction

• Articulate, defend, and secure buy-in for bold design visions and strategic approaches to senior leadership, translating complex technical challenges into business opportunities

• Build strong relationships across platform teams

• Lead through influence across organizational boundaries to ensure systemically coherent experiences and drive alignment on common goals.

Essential Experience and Skills

• 14+ years as a Product Designer (or equivalent experience)

• Experience designing cloud infrastructure interfaces, infrastructure management tools, or other technical products

• Strong portfolio demonstrating complex system design and technical product work, with evidence of  significant strategic impact and a clear ability to drive design initiatives that span multiple product areas

• Proven track record of leading design initiatives from concept to launch

• Expert in design tools (Figma, etc.) and prototyping technologies

• Strong systems thinking and ability to design scalable solutions for complex infrastructure challenges

Leadership and Collaboration

• Successfully led design strategy for complex technical products

• Proven track record of influencing and aligning cross-functional partners without direct authority

• Exceptional ability to navigate significant ambiguity, define clarity, and drive forward complex initiatives where no clear path exists

• Excellence in communicating design decisions to technical audiences

• Demonstrated success in mentoring designers and improving team practices

• Strong ability to work autonomously and drive initiatives independently

• Skill in sequencing and communicating long-term vision through incremental steps

Technical Understanding

• Solid knowledge of cloud infrastructure, DevOps practices, and infrastructure as code

• Familiarity with modern cloud platforms and infrastructure management approaches

• Experience designing interfaces that abstract complex technical concepts into intuitive user experiences

• Experience designing interactive data visualizations and complex system representations

• Experience with dashboard design and information architecture for technical products

• Understanding of infrastructure automation concepts and their UX implications

• Ability to collaborate effectively with engineers (coding skills not required)

• Experience in anticipating future technical shifts and proactively designing for their user experience implications.

• Experience with AI/ML-enhanced user experiences a plus

Values

• Continuous learner passionate about design excellence and culture

• Self-motivated and autonomous

• Mature approach to giving and receiving feedback

• Collaborative and ego-free in technical discussions

• Comfortable with ambiguity and driving clarity

• MIT CODE 2024 Practitioners Panel: Design & User Experience Perspectives (video)

• Netflix’s Distributed Counter Abstraction (techblog)

• Unifying the Netflix engineering experience with a federated platform console (video)

• Incremental Processing using Netflix Maestro and Apache Iceberg (techblog)

• Lessons from designing Netflix’s experimentation platform (video)

• Full Cycle Developers at Netflix -- Operate What You Build (techblog)

• Netflix Data Engineering Summit (techblog)

Our compensation structure consists solely of an annual salary; we do not have bonuses. You choose each year how much of your compensation you want in salary versus stock options. To determine your personal top-of-market compensation, we rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. The range for this role is $240,000 - $725,000.
Netflix provides comprehensive benefits including Health Plans, Mental Health support, a 401(k) Retirement Plan with employer match, Stock Option Program, Disability Programs, Health Savings and Flexible Spending Accounts, Family-forming benefits, and Life and Serious Injury Benefits. We also offer paid leave of absence programs.  Full-time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off. Full-time salaried employees are immediately entitled to flexible time off. See more detail about our Benefits here.
Netflix is a unique culture and environment.  Learn more here.

Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.

We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.

Job is open for no less than 7 days and will be removed when the position is filled.