Senior Product Associate - Automation & Intelligence

Job Description
Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations.
As a Senior Product Associate in Automation and Intelligence, you will execute product strategies that drive innovation and operational excellence. You will provide thought leadership by identifying opportunities, shaping product vision, and influencing cross-functional teams. Your expertise in user research, data analysis, and market trends will fuel the development of impactful solutions. Collaborate closely with stakeholders to deliver products that enhance efficiency and customer value. This role offers the opportunity to make a measurable impact on the future of our automation and intelligence offerings.
You will champion a culture of continuous improvement, leveraging feedback and analytics to refine product features and processes. Your ability to balance strategic vision with hands-on execution will be key to delivering high-quality results. As a trusted partner, you will help shape the roadmap and ensure our solutions remain at the forefront of industry innovation.
Job responsibilities

• Partner with the Product Manager to identify new opportunities through user research, market analysis, and discovery.
• Consider upstream and downstream impacts of new features to ensure a seamless product experience.
• Collaborate with cross-functional teams, including engineering and data, to define and execute product strategies for automation and intelligence.
• Translate business needs and technical requirements into clear user stories, epics, and product documentation.
• Analyze product metrics, user feedback, and market trends to prioritize development, monitor performance, and drive continuous improvement.
• Partner with engineering and data teams to ensure technical feasibility, scalability, and successful delivery of product solutions.
• Monitor product performance metrics and leverage analytics to drive continuous improvement and optimize user experience.

Required qualifications, capabilities, and skills

• 3+ years of experience or equivalent expertise in product management or a relevant domain area
• Proficient knowledge of the product development life cycle
• Experience in product life cycle activities including discovery and requirements definition
• Developing knowledge of data analytics and data literacy
• Facilitate sprint planning, backlog grooming, and product demos to ensure alignment and transparency across teams.
• Champion a culture of experimentation by designing and running A/B tests to validate product hypotheses and measure impact.
• Communicate product vision, progress, and outcomes to stakeholders at all levels, ensuring alignment with business objectives.
• Identify and mitigate product risks by proactively addressing potential technical, operational, or user adoption challenges.
• Stay current with industry trends and emerging technologies to inform product innovation and maintain a competitive edge.

Preferred qualifications, capabilities, and skills

• General understanding of AWS cloud services and architecture
• Familiarity with machine learning and artificial intelligence concepts
• Experience working with APIs and integrating third-party services
• Basic proficiency in Python programming
• Basic knowledge of Bash scripting
• Exposure to security products and best practices
• Awareness of large language models (LLMs) and experience driving product innovation through artificial general intelligence (AGI) technologies

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Human Resources plays a critical role in driving the employee experience, shaping the firm's culture and building a diverse and inclusive workforce. We are a strategic partner to the business - working with leaders across the firm to hire, develop and retain the best people and help meet business goals. Together, we foster a work environment in which our people are supported, feel like they belong and are able to make an impact through their work. We develop and deliver a suite of products and services that help make JPMorgan Chase an employer of choice and drive our business forward.