Senior People Operations Generalist (People Business Partner)

About the Company

Armada is an edge computing startup that provides computing infrastructure to remote areas where connectivity and cloud infrastructure is limited, as well as areas where data needs to be processed locally for real-time analytics and AI at the edge. We’re looking to bring on the most brilliant minds to help further our mission of bridging the digital divide with advanced technology infrastructure that can be rapidly deployed anywhere.

We’re looking for a proactive, empathetic, and detail-oriented Senior People Operations Generalist  / People Business Partner to join our growing team.

In this role, you’ll play a key role in day-to-day people operations and serve as a trusted resource for employees and managers. You’ll help build and support the employee experience from onboarding through offboarding, with a strong focus on employee relations, performance management, and new hire integration.

What You'll Do (Key Responsibilities)

Core People Operations Responsibilities

• Own operational support for new hires — coordinating onboarding schedules, equipment needs, workspace setup, and Day 1 readiness.
• Facilitate onsite orientation and act as a cultural ambassador to help new employees acclimate quickly and effectively.
• Serve as a point of contact for employee questions related to benefits, perks, and wellness offerings.
• Support open enrollment, new hire benefits education, and vendor communications.
• Maintain and update employee records and HRIS systems with a high degree of accuracy and confidentiality.
• Coordinate offboarding, including exit interviews, system deactivation, and final documentation.
• Ensure compliance with federal, state, and local employment laws and HR policies.
• Partner with Payroll and Finance to ensure accurate and timely employee data for compensation and benefits.
• Assist with immigration documentation, leave of absence tracking, and policy rollout as needed.
• Collaborate cross-functionally to continuously improve people programs, processes, and employee experience.

Employee Relations & Performance

• Confidently lead and support sensitive conversations around performance concerns and terminations with empathy, clarity, and professionalism.
• Advise managers and employees on employee relations matters, helping to resolve conflicts and navigate challenging situations.
• Support performance management cycles, including setting goals, facilitating mid-year and annual reviews, and managing performance improvement plans.
• Drive and participate in talent discussions and calibration processes, including use of frameworks like the 9-box grid.

Required Qualifications

• 5+ years of experience in a People Operations, HR Generalist, HR Business Partner, or similar role.
• Confident navigating employee relations and performance conversations with maturity and tact.
• Familiarity with performance management tools and talent development frameworks (e.g., 9-box).
• Strong understanding of HR fundamentals: onboarding, offboarding, compliance, documentation, employee lifecycle.
• Excellent communication skills — both written and verbal.
• Organized and detail-oriented, with a mindset for continuous improvement.

Preferred Experience and Skills

• Experience administering or supporting benefits and perks programs.

You're a Great Fit if You're

• A go-getter with a growth mindset. You're intellectually curious, have strong business acumen, and actively seek opportunities to build relevant skills and knowledge 
• A detail-oriented problem-solver. You can independently gather information, solve problems efficiently, and deliver results with a "get-it-done" attitude 
• Thrive in a fast-paced environment. You're energized by an entrepreneurial spirit, capable of working quickly, and excited to contribute to a growing company
• A collaborative team player. You focus on business success and are motivated by team accomplishment vs personal agenda 
• Highly organized and results-driven. Strong prioritization skills and a dedicated work ethic are essential for you 

Equal Opportunity Statement

At Armada, we are committed to fostering a work environment where everyone is given equal opportunities to thrive. As an equal opportunity employer, we strictly prohibit discrimination or harassment based on race, color, gender, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other characteristic protected by law. This policy applies to all employment decisions, including hiring, promotions, and compensation. Our hiring is guided by qualifications, merit, and the business needs at the time.