Convoso is a leading AI-powered contact center platform purpose-built for revenue teams. Since 2006, Convoso has remained at the forefront of innovation, consistently developing solutions to drive customer growth while supporting adherence to regulatory standards.
Who We Are:
While headquartered in Los Angeles, the Convoso team can be found around the globe working in either a hybrid and remote capacity. Awarded as a "best place to work" company, our culture fosters team integrity, positive persistence, and continuous growth.
Our core platform powers successful sales teams across multiple industries, giving our customers a competitive edge and streamlined productivity. With built-in Al and automations, our product is a premium offering in a competitive space. We continue to grow our product capabilities to better serve our current customers and to expand into newer markets.
Convoso is looking for people who are excited about technology and innovation. We are a company of motivated team players with diverse backgrounds driving accelerated growth in a supportive, positive culture.
Most roles at Convoso function as "hybrid" with some opportunities for travel to in-person business events and company meetings. For remote positions, Convoso's U.S. hiring is open to candidates who are residents of the following states: AL, AZ, CA, CO, CT, FL, GA, IL, IN, KY, MA, MI, NC, NJ, NV, NY, OH, PA, SC, TX, UT, VA.
The Job:
Convoso is looking for a full time Senior Marketing Program Manager to join the Marketing Team. This role will report directly to the Chief Marketing Officer. The purpose of the program manager position is to drive programs, projects and initiatives forward within the marketing department, and collaborate with stakeholders in other departments across the company. The role will also oversee several functions that will report into this role, including events, design and partnership marketing.
What You'll Be Doing:
Please note that the duties may vary depending on department size, organizational structure and/or geographic location. Other duties will be assigned as required. Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job.
- Lead Programs and Projects: Lead cross-departmental coordination for major marketing initiatives, ensuring efficient workflows and timely delivery of programs and projects.
- Stakeholder Management: Collaborate with various stakeholders within the marketing team, including demand gen, marketing operations, and marketing communications; as well as stakeholders in other departments including sales, product & product marketing, customer success, and people operations, to ensure alignment and seamless project execution.
- GTM launches: Coordinate efforts of all marketing sub-teams to support new product/feature launches. Interact with Product Program Manager to ensure alignment.
- Define, optimize, and document scalable processes for marketing execution of projects that touch the different sub-teams. Continue to identify areas for team process improvement & growth
- Build and manage centralized project timelines, holding teams accountable for milestones and deliverables
- Analyze, integrate, and manage program plans for complex, multi-workstream initiatives, including scope, schedules, dependencies, and resource forecast
- Partner with business units and functional leads to identify resourcing needs, streamline communication, and align marketing strategies with business goals
- Lead team process improvements in Asana, G-drive.
- Ensure that all marketing teams are tracking progress against annual and quarterly goals. Facilitate quarterly goal setting and goal review.
- Facilitate project charters, kickoffs, and debriefs to improve the project process
- Strategic Thinking: Connect the dots on project details to align with broader strategic objectives, facilitating informed decision-making.
- Events Management - oversee events team lead to ensure events achieve desired outcomes and support company goals.
Who You Are:
- 3-4 years in event marketing or relevant industry experience preferred
- Excellent organization, communication, and collaboration skills
- Proficient to Advanced using the latest versions of Microsoft Office, Google Applications, and Asana
- Bachelor’s Degree Required
- Ability to manage multiple projects and work assignments and maintain a working knowledge of the complex needs of a wide variety of events
- Fantastic customer service ethics and high standards for quality
- Ability to work in our Woodland Hills office at least twice a week
Work Perks Worth The Hype:
- Competitive compensation package
- Stock options
- 100% covered premiums for employees; Medical, Dental, Basic life insurance, Long term disability
- Affordable Vision plan and optional FSA
- PTO, Paid Sick Time, Holidays, Bereavement time, Parental Leave
- Your birthday off
- 401k program with generous company match
- No cost Employee Assistance Program and Travel Assistance
- Monthly Gym membership reimbursement
- Monthly credits toward food & beverage
- Company Outings
- On and offsite team building events
- Paid training for departments
- Apple laptop (most roles)
- And a team of highly experienced and kind colleagues!
HQ Office:
- Casual office environment & dress
- Daily catered lunches
- Fully stocked kitchen (Dietary restriction-friendly)
- Happy Hours
- Monthly Massages
- On-site Car Wash
- Free Parking
Compensation:
The base salary range for this role is $95,000 - $105,000.
The Base Pay Range for this position is based on the industry benchmark for position, function, level and the company's compensation strategies. However, final offers may vary from the amount listed based on geography, candidate experience and expertise, and other objective business. Convoso’s compensation package also includes equity for all eligible U.S full time roles and exceptional benefits, including generous 401k match.
Your California Privacy Rights:
As a California resident who is an applicant to be an employee of Convoso, you have certain rights under California law with respect to information collected by Convoso in the course and scope of its evaluation of your application. The types of information Convoso collects and your rights with respect to that information are contained in Convoso’s privacy policy, which you can review by going to https://www.convoso.com/privacy-policy/.
Top Skills
Convoso Los Angeles, California, USA Office
5955 De Soto Ave Ste 210, Los Angeles, CA, United States, 91367
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