Senior Marketing Operations Manager

At Cerby we believe security is everyone’s business.  Collaborating across your apps doesn’t need to be chaos.  We are a mission-critical cybersecurity company that empowers your teams to operate securely and control their apps completely.  We’ve built our product on the idea that teams deserve autonomy over their work apps.  It turns out that why they are guaranteed a choice, security comes naturally.

More than 50% of all technology is spent outside of centralized IT organizations.  Individual business units are taking their technology destiny into their own hands, and we enable that.  End user onboarded applications are behind more than one third of all cybersecurity hacks.  We provide the solution to manage that through enabling users to select their own technology and we automatically protect those applications.

About the Role

We’re hiring a Senior Marketing Operations Manager to build and maintain Cerby’s marketing operations practice end-to-end. This is a high-visibility, hands-on role for someone who has owned marketing ops in an early-stage environment and is comfortable wearing many hats — from systems architecture to sales alignment to analytics strategy.

You will be the go-to expert for HubSpot, Salesforce, and the marketing tech stack, responsible for designing scalable processes, reliable infrastructure, and actionable reporting that accelerates demand, enhances funnel performance, and empowers cross-functional teams.

What You'll Own

Systems & Infrastructure

• Implement, own, and continuously improve marketing automation across HubSpot and Salesforce — including lead lifecycle, lead scoring, workflows, integrations, nurture, email marketing, and reporting
• Design scalable, reliable marketing tech infrastructure that supports campaign execution, customer lifecycle tracking, and cross-system data flow
• Work deeply and directly with SDRs, AEs, and RevOps to ensure accurate lead and account routing, seamless handoffs between Marketing → SDR → AE, clear SLAs and lifecycle definitions
• Build and maintain critical integrations and API-based automation where needed

• Define and implement measurement frameworks and dashboards to provide trusted funnel, pipeline, attribution, and performance insights
• Partner with RevOps and Sales leadership to align on shared definitions and reporting cadence
• Translate data into recommendations that drive strategy and execution

• Own data quality and accuracy across all sales and marketing systems
• Drive best practices around database growth and enrichment, deduplication, field standardization and governance, and data security and access controls
• Ensure systems and processes support GDPR and CCPA compliance
• Regularly audit data health and proactively resolve issues before they impact revenue

• Collaborate deeply with Sales, Demand Gen, Product Marketing, and RevOps to operationalize GTM strategies
• Act as a systems and process advisor to leaders and practitioners across the organization

• Lead the development of a next-generation marketing operations stack—integrating tools for intent data, enrichment, behavioral signals, and AI-driven automation to power smarter targeting, faster execution, and scalable growth
• Influence long-term marketing operations strategy, tooling decisions, and investment prioritization
• Represent ops in cross-team planning, governance, and playbook development

Qualifications

Required Experience

• 4–6+ years in Marketing Operations, Revenue Operations, or Sales Operations
• Extremely fluent in Salesforce and HubSpot (hands-on, not theoretical)
• Direct experience implementing Salesforce and/or HubSpot in a startup
• Startup experience is mandatory — you’ve worked in lean teams with real ownership
• Have been the sole or primary marketing ops owner and supported sales ops needs
• Experience working in a sales-led (SLG) motion with SDRs and AEs
• Comfortable owning automation, data, and execution end-to-end

• Very, very detail-oriented — data integrity matters deeply to you
• Methodical, structured, and programmatic in how you design systems
• Thinks logically — almost like a programmer — when building workflows and rules
• Comfortable rolling up your sleeves and doing the work yourself
• Strong documentation habits and operational discipline