Senior Manager - Technical Program Management

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Job Category

Program & Project Management

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

As a Technical Program Manager (TPM) in the Analytics cloud, you will be responsible for overseeing and executing the operational framework for our Cloud Platform org along with executing key cloud programs. Your role involves orchestrating and driving the implementation of strategic initiatives and collaborating closely with product and engineering leaders to manage programs and releases. Collaborating with other TPM leaders, you'll contribute to enhancing operational processes and execution within the Cloud ecosystem. Effective communication with the Executive Leadership team and various stakeholders is essential. You'll display professionalism, independent judgment, and ownership of risk management and decision-making.

Your Impact

• Execute the established operating model, ensuring consensus on program scope, release planning, vision, and business objectives. Structure programs and garner cross-functional support.

• Lead program core team meetings, engaging key stakeholders to make critical decisions, overcome obstacles, and address program-related challenges. Drive the achievement of business goals and the realization of the strategic program vision.

• Foster strong partnerships with vital functional stakeholders, centering on business objectives. Act as a reliable partner and advisor to senior leadership, ensuring program success.

• Collaborate with cross-functional colleagues to facilitate alignment, addressing immediate release issues, dependencies, team status, production concerns, data hygiene, and milestones.

• Maintain ongoing visibility into program status, offering consistent status updates on issues, risks, metrics, etc., to stakeholders, team members, and interested parties.

• Manage dependencies among "program/feature" across multiple teams, functions, and stakeholders, ensuring seamless coordination.

• Proactively identify and eliminate impediments with a strong sense of urgency that hinder project teams from meeting project objectives.

• Deliver weekly program reviews to the leadership team and oversee release demos and evaluations, delving into project status, risks, and escalations.

• Cultivate a collaborative atmosphere that nurtures innovation, creativity, and continuous learning. Embrace a mindset open to new ideas.

• Serve as a catalyst within the organization, driving the advancement of global Product & Technology strategy and inspiring organizational change.

Minimum Requirements

• Possess a minimum of 6+ years of recent professional experience in leading extensive enterprise product programs.

• Demonstrate a comprehensive grasp of the product development lifecycle.

• Showcase strong aptitude in executive communication and presentation skills.

• Exhibit excellent analytical and problem-solving abilities, underscored by a history of hands-on, detail-focused work.

• Display profound familiarity with the software development lifecycle, adeptly adapting and applying this knowledge in a dynamic environment using agile methodologies.

• Establish credibility and rapport with senior executives, technical experts, and non-technical team members alike.

• Excel in organizational, communication, and relationship-building competencies, thriving in a cross-functional, matrix management setup.

• Delve into technical subjects relevant to the program, displaying a grasp of technical intricacies.

• Collaborate effectively within an integrated team comprising technical and non-technical members.

• Successfully collaborate with functions across the company and various time zones, showcasing robust time management, analytical, and planning proficiencies.

• Hold a Bachelor’s Degree in Engineering, related disciplines, or possess equivalent experience in technical leadership roles.

BENEFITS & PERKS

• Comprehensive benefits package including well-being reimbursement, generous parental leave, adoption assistance, fertility benefits, and more!

• World-class enablement and on-demand training with Trailhead.com

• Exposure to executive thought leaders and regular 1:1 coaching with leadership

• Volunteer opportunities and participation in our 1:1:1 model for giving back to the community

• For more details, visit https://www.salesforcebenefits.com/

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

For Washington-based roles, the base salary hiring range for this position is $162,600 to $223,700.

For California-based roles, the base salary hiring range for this position is $177,600 to $244,200.