Senior Manager, Talent Acquisition Enablement and Operations

GitLab is seeking a Senior Manager, Talent Acquisition Enablement and Operations to drive scalability, optimization, and operational excellence across our global talent acquisition function. This role will be instrumental in building and evolving the systems, processes, and tools that enable our recruiting teams to operate efficiently and effectively as we continue to scale our workforce strategically across key geographies.

As a key member of the Talent Acquisition leadership team, you will partner closely with recruiting leaders, Finance, People Operations, and technology teams to optimize our talent acquisition technology stack, drive data-driven decision making, and lead critical change management initiatives that support our evolving hiring strategy.

What You’ll Do  

• Design, implement, and continuously optimize talent acquisition processes, workflows, and systems to drive efficiency, consistency, and scalability across global recruiting operations
• Lead, manage and coach a distributed Enablement, Operations and Candidate Experience team
• Serve as the primary owner and administrator for Greenhouse ATS, partnering with technical teams to configure workflows, build reporting capabilities, and ensure seamless integration with Workday HRIS
• Lead talent acquisition enablement initiatives including recruiter onboarding, ongoing training programs, process documentation, and the creation of resources that enable teams to execute effectively
• Drive change management for major talent acquisition transformations, including communication planning, stakeholder engagement, training development, and adoption tracking
• Build and maintain comprehensive reporting and analytics frameworks that provide visibility into recruiting metrics, capacity planning, and operational performance across regions and functions
• Partner with Finance and People Operations teams to ensure alignment between talent acquisition systems, workforce planning processes, and organizational design initiatives
• Identify opportunities for automation and process improvement, leveraging technology to reduce manual work and increase recruiter productivity
• Manage vendor relationships and evaluate new tools and technologies to enhance talent acquisition capabilities

What You’ll Bring 

• Prior leadership experience in talent acquisition operations, enablement, or related roles supporting recruiting at scale
• Prior people management experience leading geographically distributed teams
• Expert-level proficiency with Greenhouse ATS including administration, configuration, reporting, and workflow optimization
• Strong working knowledge of Workday HRIS with experience integrating recruiting and HR systems
• Demonstrated track record of building scalable processes and systems from the ground up in high-growth environments
• Exceptional change management skills with experience leading organizational transformations and driving adoption of new processes or tools
• Strong analytical capabilities with experience building reporting frameworks, analyzing recruiting metrics, and translating data into actionable insights
• Excellent project management skills with ability to manage multiple complex initiatives simultaneously, utilizing strong communication skills (written and verbal) 
• Collaborative partnership approach with ability to influence stakeholders at all levels without direct authority
• Systems thinking mindset with ability to see connections between processes, tools, and organizational strategy
• Comfort with ambiguity and ability to operate effectively in a fast-paced, evolving environment

• Benefits to support your health, finances, and well-being
• Flexible Paid Time Off 
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and Development Fund
• Parental leave 
• Home office support

Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.