Senior Manager, Suites & Group Entertainment Sales

Description

A storied sports franchise…a world class arena…the best fans…

AND YOU

Original – Authentic – Vibrant – Attainable

Our Game Plan

The New York Islanders Hockey Club is one of the most iconic franchises in professional sports, with a deeply passionate and loyal fan base that is second to none. Built on a Dynasty in the 1980’s with four straight Stanley Cup Championships and 19 consecutive playoff series wins, our history has defined a legacy that remains untouched in professional sports. That legacy inspires us to leave our mark in the sports, entertainment, and cultural landscape.

In 2021, the New York Islanders moved to our new permanent home, UBS Arena. This state-of-the-art venue, which was built for hockey and made for music, is nestled within the historic Belmont Park – a storied landmark of New York. UBS Arena features best in class facilities and amenities, including premium suites, clubs, and lounges that offer boutique hospitality to elevate the guest experience. UBS Arena is part of a larger redevelopment project at Belmont Park, which aims to transform the area into a vibrant entertainment destination with the opening of Belmont Park Village in 2024 and the new Belmont Park Racetrack in 2026.

How to Make the Team

We are hiring a Senior Manager, Suites & Group Entertainment Sales. The sales leader in this role will be responsible for building, coaching, and managing a team of frontline Group and Suite Sales reps as well as creating and executing strategic sales plans for UBS Arena events. If you are passionate about building your career in the sports & entertainment industry, then we want to get to know you. 

Show Us You Can

• Hire, train, and manage a team of Arena Group Sales and Suite Rental Sales reps 
• Lead team to exceed a yearly revenue goal 
• Create a strong culture to ensure a productive work environment 
• Implement and execute Group and Suite Sales programs that will maximize revenue 
• Provide sales training and consistently reinforce sales techniques 
• Support the Group Sales team with lead generation and pipeline management 
• Take an active leadership role in weekly sales meetings 
• Promote cross-selling across all New York Islanders and UBS Arena products

Your Training & Talent

• Must Have: A minimum of five years of successful sales experience in any field 
• Must Have: Strong referrals from leaders and colleagues you’ve worked with 
• Must Have: Management experience 
• Strongly Preferred: Minimum of five years of successful sports/live entertainment related ticket sales experience 
• Preferred: Background in group and suite ticket sales 
• Preferred: Experience using Salesforce and Ticketmaster/Archtics  

Who You Are

• Career: You are passionate about your career and equally passionate about the careers of the team you will lead 
• Sales: You have an enthusiasm for sales and for delivering the best customer experience 
• Results: You are committed to success and understand the work ethic needed in this role 
• Integrity: You operate with integrity at all times, even when no one is looking 
• Trust & Empathy: You believe that trust and empathy are foundational operating priorities 

Where You’ll Go

• The New York Islanders have offices in Floral Park, NY. You will be in the office 3 days per week
• Attend arena events and other sales events (events can fall on evenings/weekends/holidays) 

What Skills You’ll Use

• Flexibility: Switch gears on a moment’s notice and adapt to shifting priorities
• Motivation: Leverage your personal skills to drive results and influence success
• Autonomy: Manage your time, work independently, and prioritize tasks
• Collaboration: Liaise with cross-functional internal teams and establish positive relationships 
• Creativity: Think outside the box, bringing innovative ideas to the table
• Accountability: Take ownership of your work
• Conflict Resolution: Show off your problem solving and decision-making skills

What’s in it for You

• Expanding your experience with an iconic NHL® franchise in our quest for a 5th Stanley Cup
• Comprehensive benefits package including health, dental, and vision insurance
• 401(k) retirement plan with company match
• Paid time off and holidays
• Professional development opportunities

The salary range for this position is between $80,000.00-$95,000.00 annually. Actual base pay for a successful candidate will be determined based on a variety of job-related factors, including but not limited to, skills, education, training, experience and market demands. This position is eligible for a bonus.  

The Fine Print

The New York Islanders are an equal opportunity employer and value diversity at our organization. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.