Senior Manager, Product Design, Home Loans

The Role
SoFi is an all-in-one financial partner for every phase of our members' lives—covering everything from investing to banking. The Borrow team’s products started it all, establishing SoFi as a trusted household name since 2012, and now we are looking for someone to help us continue to disrupt the lending space and empower our members to achieve major life goals, from crushing debt to buying their dream home.

As Senior Manager of Design for Home Loans, it will be your responsibility to imagine the future of home finances, drive new initiatives, set a high standard for excellence across the design organization. You will dissolve product boundaries to bring cohesion across our ecosystem and mature the design organization at large.

As a Senior Manager, you’ll also have considerable responsibility to grow and champion your team, connect your area to many others, and mature the Design organization at large. 

SoFi has achieved significant growth and has ambitious plans ahead, but to continue this growth we need great talent. And that starts with you. 

What You'll Do

• Define the design strategy for Home Purchase, Home Refinance and Home Equity
• Drive innovation for both SoFi members and the internal agents who ensure members get the best loans for their needs
• Collaborate with key partners including Product Director, Engineering Senior Managers, Business leads, Marketing & Ops to strategize roadmaps and priorities
• Be a critical partner to strategize roadmaps and priorities with your cross-functional lead partners
• Ensure strong design practices from concept to launch, resulting in high-quality, polished experiences
• Model strong communication skills and ability to influence a diverse group of stakeholders
• Spearhead critical efforts in process and craft on behalf of the wider Design Leadership team
• Collaborate directly with the Research & Design Leaders to ensure a coherent, single SoFi experience, beyond your primary product areas 
• Mentor, inspire, and grow members of the larger Design organization

What You'll Need

• 10+ yrs experience successfully shipping products and features from start to finish
• 3+ years leading and managing high-performing design teams of 4+ people
• Entrepreneurial mindset and passion for building a business
• Excellent skills in articulating and advocating for design solutions to executive leadership and diverse stakeholders
• Expert in best practices in UX, design and information architecture across responsive web, iOS, and Android
• Experience with current design tools (Figma, Google Suite, etc.)
• Understanding of how to use data analytics, user testing and research to inform and validate design decisions and focus on constant improvement
• Experience working in an agile development environment using tools like Jira and Confluence
• Ability to ensure high-quality, consistent, and accessible product experiences by setting and enforcing design standards and best practices

Even Better

• Experience working on Home Loans/Mortgages products
• Experience shipping high quality & beloved software applications
• Experience implementing AI/LLMs into genuinely useful product experiences