Senior Manager, Portfolio & Project Management Office

ABOUT THE BRAND:

Callaway Golf is the leading manufacturer of premium golf clubs, balls, performance gear and accessories worldwide.  Through an unwavering commitment to innovation, we push the limits of performance and create demonstrably superior products designed to make every golfer a better golfer.

Our company is a blend of experience and diverse backgrounds, and together we look to move the game forward, and we want top-notch people to join us in that mission!

By joining Callaway Golf, you also join part of the portfolio of brands within Topgolf Callaway Brands, an unrivaled tech-enabled Modern Golf and active lifestyle company delivering leading golf equipment, apparel, and entertainment, with a portfolio of global brands including Topgolf, Callaway Golf, TravisMathew, Toptracer, Odyssey, OGIO, and World Golf Tour (“WGT”). “Modern Golf” is the dynamic and inclusive ecosystem that includes both on-course and off-course golf. For more information, please visit https://www.topgolfcallawaybrands.com

Portfolio Management

• Maintain Portfolio Dashboard: A comprehensive view of all the proposed initiatives and approved projects in the portfolio to drive informed decision making
• Utilize Executive Portfolio Review Meetings to drive decisions on new initiatives based on data related to existing approved projects and resource commitments
• Ensure intake documents such as Project Charters and Decisions Guides are created, reviewed, and maintained

Maintain the Global Program Roadmap

• Ensure alignment between Business and IT strategy
• Define Value in terms of the business case and the value type
• Document the investment including cost, scope, and resources
• Identify Risks and Dependencies with specific projects/programs and across all programs
• Communicate the commitment to partners, vendors, and/or customers

Project Management

• Leadership:  Understanding business strategy & operations, driving effective technology investment, and management of the technology platform
• Business Alignment: Transparency of IT offerings, advocate for business partner during IT planning, and effectiveness of joint business/IT planning events
• Communication/Collaboration:  develop proactive, effective communication, enhanced IT transparency, and increased IT awareness of the business environment
• Effectiveness:  Achieve desired outcomes, realize value for the technology effort, responsiveness, and effectiveness of the IT service
• Establish and maintain: PMO processes, policies, governance, standards, and performance metrics

Knowledge of the Business

• Understand the main business activities for each department
• Understand which IT services are required to complete each business activity
• Understand business processes and associated business activities for each user group within a department

Influence Business and IT Stakeholders

• Influence business and IT stakeholders at multiple levels of the organization to help clients achieve their business objectives
• Leverage existing relationships to convince decision makers to move forward with business and IT initiatives that will benefit the department and the organization as a whole
• Understand and solve issues and challenges such as differing agendas, political considerations, and resistance to change

TECHNICAL COMPETENCIES (Knowledge, Skills & Abilities)

• Ability to communicate with senior stakeholders to influence the status quo
• Able to communicate up and down the management chain, providing the appropriate message to the audience
• Customer-oriented approach in resolving issues and managing communications
• Ability to offer constructive suggestions and acts as a trusted advisor to the business
• Ability to build relationship with stakeholders in Business and IT and influence others to achieve results
• Initiative-taking and self-directed; able to effectively prioritize and execute while under pressure
• Leadership, organizational and interpersonal skills, ability to work with people from different disciplines, competency in clear, concise, and tactful communication with senior management teams
• Experience working in a collaborative environment
• Empathetic and with strong people skills with ability to influence, negotiate, and resolve conflict
• Proven ability to communicate and explain complex issues in clear, concise, persuasive language both verbally and in writing
• Highly adaptable and flexible; able to adjust quickly to new situations and changing priorities
• Facilitate and influence end-to-end engagement to achieve desired business outcomes
• Excellent understanding of one or more business areas and a comprehensive understanding of the IT organization
• Demonstrated knowledge of core business processes and operations
• Ability to understand and consider the business impact of potential issues and solutions
• Understand and able to communicate core concepts and lifecycle of IT lines of service (e.g., hardware, software, security, project management)
• Operations, Sales, and/or Finance process experience
• Understand and able to communicate complex business requirements to the technology teams
• Understands and able to communicate technology fundamentals to business teams

EDUCATION AND EXPERIENCE

• Bachelor’s degree in computer science or relative business or technology field required, advanced degree strongly preferred
• Minimum 10-year experience working in a large, complex, and customer-focused service delivery environment, in support of business strategy
• Minimum 5 year of proven leadership experience in a business-facing IT organization with demonstrated experience in partnering with business stakeholder
• Experience facilitating change management involving business processes and organizational change
• Experience in managing teams and individuals, as well as overseeing multiple projects
• Experience conducting business analysis and soliciting, understanding, and verifying business requirements
• Familiarity with different project types, methodologies (like Agile, Waterfall), and industry contexts can be valuable
• Experience of working with SAP S/4HANA or ECC is a plus

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DE&I and EEOC:

Inclusion & Diversity: As a purpose-led, performance driven company, we strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, supporting them to bring their authentic selves to work every day.

If your experience is close to what we’re looking for, please consider applying. Experience comes in many forms, skills are transferable, and passion goes a long way. We know that diverse backgrounds and experiences make for the best problem-solving and creative thinking, which is why we’re dedicated to adding new perspectives to the team and encourage everyone to apply. We look forward to learning more about you.

ARE YOU READY TO MAKE THE TURN? APPLY TODAY!