Senior Manager of Operations Innovations
About Ruggable:
Ruggable is a leading direct-to-consumer e-commerce brand based in Los Angeles, California with an extraordinary track record of high, profitable growth. We pride ourselves on having an extremely loyal customer base and a talented team made up of genuinely caring people who take action and deliver results. We are venture-backed and own a patented washable rug design that's disrupting the home décor industry. Our mission is to empower our customers to live vibrantly with beautiful products that don't compromise on function. If you're passionate about consumer products, e-commerce, and high-growth start-ups, keep reading!
Job Summary:
As an Innovations Senior Manager on the Operations Team, you will play a pivotal role in the growth and success of Ruggable. You will be a strategic problem solver and innovative thinker across the Operations organization. More specifically, you will lead projects that support Supply Chain and Manufacturing in building a world class operation that leverages emerging technology to deliver innovative products to customers as efficiently as possible. Your day-to-day will include scoping new product capabilities, evaluating emerging technologies, vetting feasibility of solutions, and developing business cases and go-forward strategic recommendations to the Operations organization.
What You’ll Do:
- Lead all aspects Operations Innovation, including discovery, prioritization, future road mapping, business case development, and process governance
- Assess industry trends, emerging technologies, and customer needs to recommend areas for strategic investment
- Collaborate with cross-functional partners to transform innovative concepts into tangible and deliverable projects
- Operate as a key communicator of the Innovation roadmap to Operations and executive leaders
- Identify and vet key strategic external partners and manage ongoing relationships to drive strategic growth
- Define trial process and objectives to move concepts through a rapid piloting and iteration process.
- Leverage a growth mindset to challenge organizational norms and champion innovation projects for the Operations team
- Translate ambiguous strategic questions into structured, hypothesis-driven decisions that are informed by data-backed models and tools
- Lead and/or support a variety of projects and initiatives within Operations; examples include:
- Scope and develop supply chain and operations processes to enable efficient product innovation launches
- Scope and implement digital network optimization software
- Improve operational ability to customize packaging and products to further improve Ruggable’s customer experience
- Create simple, actionable metrics to track effectiveness of innovations team
- Create and maintain Operations innovation roadmap
What You’ll Need to Have:
Required:
- 3-5 years of professional experience scoping, managing, and delivering strategic operations initiatives
- Strategic mindset with the ability to identify key solutions and investments that enable product and capability leadership
- Innovative problem solving capabilities with a willingness to challenge operational norms and champion strategic change
- Experience in drafting and communicating executive communications to clearly deliver value propositions and business cases to ensure buy-in
- Ability to lead the change management process across cross-functional teams
- Excellent proficiency with Google Sheets / Excel, including advanced formulas and model construction
- Experience conducting quantitative analyses of large, unstructured data sets that drive to insights and ensure accuracy
- Strong relationship development skills with ability to quickly become a trusted thought partner across Operations teams
- High attention to detail and ability to manage competing priorities simultaneously
- Exceptional verbal and written communication skills
Preferred:
- Experience developing operational strategies and strategic recommendations
- Experience in project management and leading large scale projects
- Experience managing external equipment and/or professional services vendors
- Experience in change management across large organizations
Compensation:
- $115,000 - $140,000 per year base salary
- An annual bonus percentage that varies based on level of role
- Employer matching (up to 3% of base salary) for company sponsored 401K plan
At Ruggable, we offer competitive compensation and benefits packages. Ruggable is an Equal Employment Opportunity employer. We proudly recruit and hire a diverse workforce and are committed to creating an inclusive environment for all employees.
If you are based in California, we encourage you to read this important information for California residents linked here.
To all recruitment agencies: Ruggable does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Ruggable employees or any other company destination. Ruggable is not responsible for any fees related to unsolicited resumes.
