Senior Manager, MuleSoft & API Platform Engineering

Calling all originals: At Levi Strauss & Co., you can be yourself — and be part of something bigger. We're a company of people who like to forge our own path and leave the world better than we found it. Who believe that what makes us different makes us stronger. So add your voice. Make an impact. Find your fit — and your future.

In this role, you'll own MuleSoft (CloudHub, RTF, Flex Gateway), governance, observability, and AI-accelerated development practices. Reporting into the Director of Integrations, you'll guide an effective engineering squad that delivers stable, scalable, secure, future-ready integration platforms for the company.

• Own MuleSoft and API platforms end-to-end (Cloud Hub, RTF, Flex Gateway), covering reliability, security, governance, and full lifecycle management.
• Deliver the platform roadmap across capacity planning, resiliency engineering, vendor partnerships, and ongoing improvements.
• Raise engineering quality through coding standards, API design guidance, reusable patterns, code reviews, versioning, and contract enforcement.
• Strengthening gateway capabilities across routing, edge security, traffic control, policy automation, and zero-trust enforcement.
• Lead daily operations, including incident response, release management, performance tuning, SLA adherence, and environment stability.
• Build and maintain observability through New Relic, Anypoint Monitoring, logs, metrics, and distributed tracing with proactive monitoring and automated guardrails.
• Advance DevOps through GitHub automation, CI/CD pipelines, quality gates, infrastructure-as-code, and secure deployment workflows.
• Drive AI-enabled development using Code Builder, generative tools, automated documentation, and agentic workflows such as self-healing and AI-driven orchestration.
• Lead and grow an engineering squad with clear expectations, technical guidance, and cross-functional collaboration with product, engineering, and security.
• Manage vendor delivery, licensing, capacity, contracts, and cost to ensure predictable, efficient platform operations.
• Enforce API governance, naming standards, lifecycle rules, and alignment with LS&Co. security and data protection requirements.
• Reduce technical debt by improving platform consistency, consolidating patterns, and increasing reusable assets across teams.
• Improve platform performance by driving architectural enhancements and continuous tuning across environments
• Strengthen cross-team alignment by providing technical guidance on integration strategy, gateway architecture, and API-first practices.

• 7+ years in integration engineering, API delivery, or platform management, with deep MuleSoft experience (API-led, RTF, Flex Gateway).
• Strong coding and architecture exposure with the ability to guide engineers and raise the engineering bar.
• Proven experience running mission-critical platforms with high uptime expectations.
• Strong understanding of observability, distributed systems, logs/metrics/tracing, and data-driven operations.
• Hands-on DevOps experience with GitHub pipelines, automation, secure deployment workflows, and infra-as-code.
• Experience leading squads or multi-vendor teams across onsite/offshore models.
• Familiarity with AI-enabled development, agentic automation, and self-healing platform concepts.
• Simplifies complex topics and builds trust across partners

This is a hybrid work schedule based in our San Francisco, CA headquarters or Remote role. If located in San Francisco, you will be expected in office 3 days per week typically Tuesday-Thursday. Note, time in office can vary depending on business needs.

The expected starting salary range for this role is $119,800 - $194,900 per year. We may ultimately pay more or less than the posted range based on the location of the role. The amount a particular employee will earn within the salary range will be based on factors such as relevant education, qualifications, performance and business needs.

Levi Strauss & Co. (LS&Co.) offers a total rewards package that includes base pay, incentive plans, 401(k) matching, paid leave, health insurance, product discounts, and more designed to help you and your family stay healthy, meet your financial goals, and balance the demands of your work and personal life. Available benefits and incentive compensation vary depending upon the specifics of the role; details relating to a specific role will be made available upon request. Read more about our benefits here.

LS&Co. is an affirmative action and equal employment opportunity employer. We welcome and value people from diverse cultures, backgrounds, and experiences to make LS&Co. a collective success.

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