Senior Manager of ML Applied Science

Join our team at Workiva as a Senior Manager of ML Applied Science! As a pivotal member of our AI/ML team, your expertise will be instrumental in leading projects that demand innovative problem-solving, including the integration of cutting-edge Generative AI into our products.

Leveraging your applied science prowess, you'll tackle challenges related to LLM and ML based techniques to solve complex customer requirements in our various vertical domains. You'll lead applied scientists through projects, address these challenges, and foster the career growth and skill development of your direct reports.

If you're passionate about pioneering the possibilities of Generative AI and want to be part of a team driving innovation at Workiva, we invite you to join us! Learn more about Workiva's Generative AI and be part of shaping the future of ML with us.

What You’ll Do

Collaborate and Lead

• Collaborate closely with product teams to lead and develop applied scientists in owning advanced solutions including RAG, Agent based workflows, and model tuning and seamlessly integrating Generative AI and machine learning features into products

• Work closely with cross-functional stakeholders, including Product and other engineering teams, to align goals and deliverables

• Support technical leadership, coach and guide ML engineers and scientists aligned with the technical leaders of the team

• Manage and lead AI/ML teams balancing diverse skill sets consisting of ML scientists, ML engineers, and full stack software engineers

• Communicate complex technical issues to both technical and non-technical audiences effectively

• Collaborate with software, data architects, and product managers to design complete software products that meet a broad range of customer needs and requirements

• Manage the team within an agile development environment, ensuring timely and high-quality delivery of SaaS products

Vision and Strategy

• Help shape the AI & ML vision at Workiva, focusing on integrating traditional ML and Data Science principles with Generative AI to augment our current product offerings

Ensure Reliability and Support

• Be accountable for the team's on-call rotations, providing 24x7 support for all of Workiva’s SaaS hosted environments

• Address customer requests and feedback, continuously improving the user experience across multiple solutions and problem spaces

What You’ll Need

Minimum Qualifications

• Bachelor’s degree in Computer Science, Engineering, or a related quantitative field (e.g., Statistics, Mathematics, Physics) or equivalent combination of education and experience. Preferred Masters degree in Computer Science or related fields.

• 7+ years in ML engineering, applied science, or related software engineering experience

• 4+ years of experience in a people management role

• Proficiency in ML development cycles and toolsets

Preferred Qualifications

• Expertise with LLMs and related technologies

• Experience leading teams of 5+ people, preferably with diverse skill sets and specializations

• Proven experience leading teams in Agile and Sprint-based environments

• Proven experience working with product teams to integrate machine learning features into the product

• Solid experience in delivering SaaS products, specifically hosted in AWS, Azure, or GCP

• In-depth knowledge of Generative AI, traditional Machine Learning, and Data Science principles

• Excellent problem-solving skills, with the ability to address customer needs and improve product experiences

Working Conditions

• Willingness to travel up to 25% for team and corporate meetings, fostering relationships and representing company interests

• Reliable internet access for remote working opportunities

How You’ll Be Rewarded

✅ A discretionary bonus typically paid annually

✅ Restricted Stock Units granted at time of hire

✅ 401(k) match and comprehensive employee benefits package

The salary range represents the low and high end of the salary range for this job in the US. Minimums and maximums may vary based on location. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and other relevant factors.

Employment decisions are made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other protected characteristic.

Workiva is committed to working with and providing reasonable accommodations to applicants with disabilities. To request assistance with the application process, please email [email protected].
 

Workiva employees are required to undergo comprehensive security and privacy training tailored to their roles, ensuring adherence to company policies and regulatory standards.

Workiva supports employees in working where they work best - either from an office or remotely from any location within their country of employment.