Senior Manager, IT Business Relationship

At Amcor, we unpack possibility through our innovative and responsible packaging to provide solutions that benefit our customers, our people and our planet.  More than 10,000 consumers worldwide encounter our products every second and rely on us for safe access to food, medicine and other goods. We value their trust by making safety our guiding principle. It’s our core value and integral to how we do business.

Beyond this core principle, our shared values and behaviors unite us as we work together to elevate customers, shape lives and protect the future. We champion our customers and help them succeed. We play to win – adapting quickly in an everchanging world – and make smart choices to safeguard our business, our communities and the people we serve for generations to come. And we invest in our world-class team, empowering our colleagues to unpack their potential, because we believe when our people grow, so does our business.

To learn more about playing for Team Amcor, visit www.amcor.com I LinkedIn I Glassdoor I Facebook  I YouTube

About the role

The Senior Manager, IT Business Relationship is the liaison between IT and RPS North America business leaders in a manufacturing environment, acting as the primary focal point for technology demand and initiatives across the region. The role helps shape and drive execution of the IT roadmap for Finance, key ERP-enabled domains supporting Supply Chain teams (including machine/asset scheduling and product item data management), and purchasing support. The BRM coordinates delivery with IT Operations and the Centers of Excellence to ensure reliable services and successful outcomes for plants and supply chain, and provides clear, regular communications to stakeholders on project status, priorities, and alignment to business needs, supported by strong knowledge of manufacturing processes and technology opportunities. 

Key Job Accountabilities

Strategic Partnership & Business Alignment 

• Act as the primary liaison between IT and senior business leaders across RPS North America.  
• Develop and maintain strong relationships with leaders across Finance, Supply Chain (including machine/asset scheduling and product item data management), and Purchasing to understand priorities and translate them into IT initiatives. 
• Advocate for business needs within IT and ensure alignment of technology roadmaps with business objectives. 

Portfolio & Project Oversight 

• Manage the IT project portfolio for RPS North America Finance, Supply Chain-supporting ERP domains (machine/asset scheduling and product item data management), and purchasing support, ensuring timely delivery, budget adherence, and value realization. 
• Collaborate with PMO and delivery teams to prioritize initiatives and allocate resources effectively. 
• Monitor project performance and escalate risks or issues as needed. 

Leadership & Team Management 

• Lead, mentor, and develop team members across RPS IT North America. 
• Foster a high-performance culture focused on accountability, collaboration, and service excellence. 
• Manage staffing, scheduling, and resource allocation to ensure optimal coverage and responsiveness. 

Innovation & Value Delivery 

• Identify opportunities for digital transformation, process optimization, and technology innovation within the business. 
• Champion the adoption of modern technologies (e.g., ERP enhancements, automation, analytics, mobility) to improve business outcomes. 
• Measure and communicate the value delivered by IT initiatives to business stakeholders. 

Governance & Communication 

• Facilitate regular governance meetings with business leaders to review project status, priorities, and strategic alignment. 
• Ensure transparency and effective communication between IT and business functions. 
• Support change management efforts to ensure successful adoption of new systems and processes. 

Qualifications/Requirements

• Bachelor’s degree in Business, Information Technology, or related field; Master’s degree preferred.
• 10+ years of experience in IT or business leadership roles, including project management, consulting, and business process reengineering, preferably in a manufacturing environment.
• Experience in solution design and solution architecture, translating business requirements into end-to-end designs.
• Proven experience  of successfully defining IT project business cases 
• Strong understanding of manufacturing processes.
• Excellent communication, stakeholder management, and strategic thinking skills.
• Proven experience in a matrixed, global organization.
• Project Management.
• Ability to align IT strategy with business goals across Finance, key ERP-enabled domains supporting Supply Chain teams (including machine/asset scheduling and product item data management), and purchasing support.
• Business Acumen – understanding business processes, goals and strategies.  Align IT with these business objectives to drive value.  
• Experience with ERP systems (e.g., SAP, Oracle) and manufacturing technologies.
• Familiarity with Agile methodologies and digital transformation frameworks.
• Strong analytical and problem-solving capabilities.
• Ability to influence business stakeholders and translate technical concepts into business language.
• Ability to think strategically, identifying short and long-term impacts.
• Strong relationship building with all levels of stakeholders
• Detail oriented, able to think ‘big picture’ and understand the levers that impact a business.
• Accountable for delivering complex projects on time
• Effective organisational and interpersonal skills.

#LI-Remote

We expect our people to be guided by The Amcor Way and demonstrate our Values every day to enable the business to win. We are winning when:

• Our people are engaged and developing as part of a high-performing Amcor team
• Our customers grow and prosper from Amcor’s quality, service, and innovation
• Our investors benefit from Amcor’s consistent growth and superior returns
• The environment is better off because of Amcor’s leadership and products

Amcor is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

If you would like more information about your EEO rights as an applicant under the law, please click on the "Know Your Rights: Workplace Discrimination is Illegal" Poster. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call 224-313-7000 and let us know the nature of your request and your contact information.

We verify the identity and employment authorization of individuals hired for employment in the United States.

When you join Amcor, you will have access to a comprehensive benefits and compensation package that includes:

• Medical, dental and vision plans

• Flexible time off, starting at 80 hours paid time per year for full-time salaried employees

• Company-paid holidays starting at 8 days per year and may vary by location

• Wellbeing program & Employee Assistance Program

• Health Savings Account/Flexible Spending Account

• Life insurance, AD&D, short-term & long-term disability, and voluntary benefits

• Paid Parental Leave

• Retirement Savings Plan with company match

• Tuition Reimbursement (dependent upon approval)

• Discretionary annual bonus program (initial eligibility dependent upon hire date)