Senior Manager, Fintech GTM S&O

FieldPulse is a high-growth field service management software built specifically for the trades. From the first call to the final payment, we help trades businesses streamline every step of their work. Our platform empowers office staff, field technicians, management, and business owners with the tools they need to book and schedule work, create estimates, complete jobs, and get paid - faster and more efficiently. Trusted by thousands of businesses globally, FieldPulse pairs cutting-edge technology with a customer-first mindset to support the people who keep our world running.

Where You'll Work: 

• Full-time, in-office at our headquarters in Dallas, TX.
• You’ll be right in the heart of the action, surrounded by a team of passionate, high-energy individuals who thrive in a collaborative, fast-paced environment.

What You'll Do: 

• Own Fintech GTM and business operations, bridging strategy and day-to-day execution, ensuring smooth, efficient sales, operations, and cross-functional collaboration with stakeholders across departments
• • Partner and collaborate closely with the Fintech Product and Engineering teams to develop and refine FieldPulse’s Growth Product and Business Strategy
  • Contribute to pricing and packaging strategy and execution for fintech, driving optimal arrangement and monetization
• Own GTM Performance
• • Directly manage Fintech Specialist Reps, owning sales/utilization performance responsible for driving attach and utilization of payments, financing, and future embedded financial technology offerings
  • Own GTM variable compensation strategy in coordination with HR

• Directly manage Fintech Implementation/Support Reps, owning activation, support and retention performance
• Track daily/weekly/monthly/quarterly KPIs and manage GTM team attainment of goals laddering to overarching departmental goals
• Execute data analyses, process improvement, and goal alignment cross functionally with broader GTM teams (Sales, Implementation, Success, Support)
• Partner with Finance to develop forecasts, track actuals, iterate and optimize data driven understanding of our business

• Play key role in partner/vendor relationship management and collaboration Evaluate, source, negotiate, and contract with fintech partners, serving as primary relationship POC

What We're Looking For:

• At least 4-6 years of experience in Fintech/Payments Sales and operations roles, experience in vertical SaaS with embedded payments and/or exposure to the trades industry is preferred
• At least 2 years of people management in Sales and/or Operations 
• Strong communication and collaboration skills, both written and verbal, with proven ability to lead, persuade, and influence cross functional teams, and external stakeholders including without direct authority
• Excellent analytical skills, ability to structure and analyze operations, performance,  data and synthesize into actionable insights, and recommendations 
• Direct experience managing vendor and/or partner relationships, negotiating partner or vendor contracts and driving external partner accountability
• Highly organized individual, ability to drive projects to completion and deliver on time, taking pride in excellent follow up and follow through
• Highly motivated, self starter, comfortable navigating ambiguity, and solving problems in a fast paced, high growth environment

Why You’ll Love Working Here:

• Impactful, Fast-Paced Startup Culture: Work on exciting projects that truly move the needle.
• Comprehensive Health Coverage: Medical insurance, plus dental & vision benefits to keep you covered.
• Lunches Provided Monday–Friday: Delicious meals on us to fuel your day.

• Health & Wellness Perks: Memberships to keep you feeling your best.
• 401(k) Plan: Secure your future while you grow with us.
• Clear Path for Growth: Transparent career progression, professional development, and promotion opportunities.
• Paid Parental Leave: Support for you and your family when it matters most.