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eBay

Senior Manager, Employee Communications

Posted Yesterday
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In-Office
San Jose, CA
166K-222K Annually
Senior level
In-Office
San Jose, CA
166K-222K Annually
Senior level
The Senior Manager, Employee Communications at eBay will develop and implement internal communication strategies, advising leaders, crafting narratives, and amplifying culture and impact stories to enhance alignment and engagement within the organization.
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At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

About the Role:

At eBay, we create economic opportunity for all — and the experiences we build for buyers and sellers power that mission every day. Our Global Marketplace Experience (GMX) organization sits at the center of that work, driving product innovation and seamless, trusted marketplace experiences at scale.

We’re looking for a Senior Manager, Employee Communications to help shape how this critical organization communicates its strategy, priorities, and impact across the company. You will serve as a trusted advisor to senior leaders, crafting clear, compelling narratives that connect product and experience innovation to eBay’s broader growth strategy. Your work will drive alignment, engagement, and clarity across global teams.

What You’ll Do

  • Develop and implement coordinated internal communications strategies aligned to business priorities.

  • Advise and prepare senior leaders for high-impact communications, including town halls, organizational updates, and key announcements.

  • Translate complex marketplace and product strategies into engaging messaging for a global set of employees.

  • Create executive-ready materials, talking points, and multi-channel internal content.

  • Identify and amplify stories that reinforce our culture, innovation, and customer impact.

  • Partner cross-functionally with Product, People, and Global Communications teams.

  • Measure impact and continuously refine communications strategies based on data and feedback.
     

What You Bring

  • 10+ years of experience in internal, executive, or corporate communications.

  • Exceptional writing and storytelling skills with strong business and product acumen.
    Experience advising senior leaders and managing high-visibility communications.

  • Proven ability to operate effectively in complex, matrixed, global environments.
    Strong project management skills and comfort in fast-paced settings.

  • Bachelor’s degree required; an advanced degree or equivalent experience is a plus.

Additional Details

The base pay range for this position is expected in the range below:

$166,000 - $221,600

Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at [email protected]. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

We use cookies to enhance your experience and may use AI tools for administrative tasks in the hiring process. To learn how we handle your personal data and use AI responsibly, please visit our Talent Privacy Notice, Privacy Center, and AI Hiring Guidelines.

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