Senior Manager, Business Analytics

Tricon is an owner, operator and developer of single-family rental homes in the U.S. and multi-family apartments in Canada. Our commitment to enriching the lives of our employees, residents and local communities underpins Tricon’s culture and business philosophy. We provide high-quality rental housing options for families across the United States and Canada through our technology-enabled operating platform and dedicated on-the-ground operating teams. Our development programs are also delivering thousands of new rental homes and apartments as part of our commitment to help solve the housing supply shortage. At Tricon, we imagine a world where housing unlocks life’s potential.

We strive to be North America’s premier rental housing company. Our business philosophy involves taking care of our team first – empowering them to provide our residents with exceptional service and to positively impact the local communities where we operate. By providing an enhanced living experience, our residents rent for longer periods of time, treat our properties like their own, and share their experience with friends and family. This is how we continue to grow, and it is an approach that has proven to generate positive returns for our stakeholders.

For more information, visit Tricon. 

Job Description

Essential Duties and Responsibilities include the following but are not limited to the job specifications contained herein.  Additional duties or job functions that can be performed safely may be required as deemed necessary by supervisory personnel.

• Data Quality, Reporting, and Analytics

  • Improve data integrity and reporting quality across operational and financial datasets.

  • Design robust Power BI data models and develop advanced DAX measures to support accurate, scalable reporting.

  • Perform UAT on data models, reports, and system enhancements to verify accuracy, completeness, and alignment with business requirements

  • Build complex financial models and operational reports using Power BI or Microsoft Excel.

  • Create, maintain, and optimize Power BI dashboards and KPI views to support decision-making.

  • Work closely with Data & Analytics and IT to ensure data accuracy, availability, and alignment with enterprise definitions.

  • Collaborate with operations functional leaders to enhance existing reports and develop new reporting capabilities.

  • Present analysis and insights to senior operations leadership in a clear, compelling manner.

  • Manage a team of 3-5 business analysts, provide guidance on best practices.

• KPI Development, Proactive Insights, Performance Monitoring, and Horizontal Support

  • Conduct deep-dive analyses to identify performance gaps in occupancy, rent growth, maintenance, construction, procurement, delinquency, retention, leasing/sales conversion, and resident satisfaction.

  • Develop and maintain KPI frameworks that measure portfolio health and operational effectiveness.  Create early warning tracking systems for key portfolio health indicators.

  • Provide proactive insights and recommendations to improve portfolio performance.

  • Partner with market leaders and horizontal teams to drive improvements and support business plans.

  • Provide actionable, data-driven recommendations to senior leadership grounded in strong analytics.

  • Support regional SVPs by supplying insights needed to improve KPI performance and hit financial and operational targets.

• Strategic Planning & Initiative Management

  • Develop and support strategic plans through portfolio insights, focused on cost efficiency, operational excellence, and resident experience.

  • Build business cases and demonstrate the value of new initiatives for senior leadership approval.

  • Lead or support cross-functional special projects aimed at improving financial outcomes and resident satisfaction.

  • Monitor initiative progress, quantify impact, and report results to leadership.

• Cross-Department Partnership & Collaboration

  • Work with IT to validate data accuracy and recommend enhancements in products to improve data quality.

  • Partner with financial reporting teams to explain monthly, quarterly, and annual variances; communicate key drivers to executives.

  • Support the Investment team with JV partner requests, due diligence, and underwriting of large acquisitions.

  • Provide budget inputs to Asset Management for annual budget and quarterly reforecasts. Track input accuracy.

• General Responsibilities & Leadership

  • Perform ad hoc analyses for senior leadership as needed.

  • Create polished presentations, visualizations, and storytelling materials for executive audiences.

  • Present confidently to large groups and senior leaders.

  • Mentor analysts on data interpretation, visualization best practices, and business-oriented storytelling.

Qualifications:​

• Advanced Excel skills and ability to create robust operational and financial models from scratch

• Previous real estate experience, particularly in Single-Family Rental

• Demonstrates intellectual curiosity and highly analytical

• Looks for creative solutions and works through problems before asking for help

• Writes clearly and informatively and presents numerical data in an easy to digest format

Minimum Requirements:

• Degree in finance, accounting, real estate, or related field

• 5+ years of successful experience in an equivalent role

• Knowledge of budgeting, costing, and reporting systems

• High level of analytical and problem-solving ability where problems are unusual and complex

• Experience in financial modeling and data analysis

Preferred Attributes

• Experience with SQL, Microsoft Power BI, Microsoft Excel, and Yardi

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, including: 

• Frequently required to sit; talk; and hear. 

• Occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and stoop; kneel; or crouch. 

• Occasionally lift and/or move up to 10 pounds. 

• Vision abilities required by this job include close vision, distance vision and depth perception. 

#LI-Hybrid

At Tricon, we are committed to creating a workplace where every individual is valued for their unique contributions, experiences, voices, and backgrounds. By embracing these principles, we aim to positively impact our business and the communities we serve, creating a lasting legacy where everyone can thrive.

Salary Range

Placement within this compensation range will be determined by the candidate's knowledge, experience and skills.