Senior Manager Application Development & Support

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Job Description:

Summary

Ryder is a leading third-party logistics (3PL) provider, providing technology-driven supply chain, dedicated transportation, and fleet management solutions to companies of all sizes from emerging retailers to some of the world's most known brands.

We are looking for an experienced Senior Manager of Application Development & Support to lead and oversee the execution of development, testing and deployment of large-scale enterprise software applications.  As a Senior Manager of Application Development & Support, you will play a critical role with development initiatives targeted to enhance, modernize and support application systems and platforms across a wide variety of technologies.  You will lead a team of developers and solution architects in a hybrid onshore, nearshore and offshore support model.  

This is a fast-paced environment requiring the ability to manage multiple initiatives in parallel. This role requires a hands-on & close partnership with business stakeholders and other IT teams to communicate and coordinate development & support activities.   This role requires the right person that will play a major role in the success of the stability of current application solutions, delivering enhancements and reduction of technical debt. If you have a passion for driving organizational success and a proven track record of delivery, we invite you to join our team.

Essential Functions

• Partner with business leadership to drive innovation of capabilities by understanding business needs and evolving technologies and participate as integral member of IT Technology Delivery Management Team responsible for defining and implementing technology strategies, capital plans and roadmaps.

• Provide technical leadership to team of developers to make appropriate technical decisions that will meet business needs and set team priorities based on tactical and strategic objectives, creating focus on main goals while eliminating roadblocks.

• Define, implement and promote processes, best practices and standards for application development and deployment including service-oriented architecture, reusable code, web usability, look & feel branding and security controls, following Agile Methodologies and Lean Six Sigma.

• Work closely with other departments within the IT organization to understand business demands and identify appropriate opportunities for solutions and continued innovation of technical capabilities aligning with business needs.

• Manage budget according to plan by preparing yearly forecast, facilitating capitol request preparation and assessing future resource needs.

• Manage all aspects of management tasks for team from prioritization of work, career development, and training needs.

• Manage all aspects of application development and support. Accountable for application performance/stability, end-to-end transactional flows, root cause analysis and corrective actions for any outages.

Additional Responsibilities

• Performs other duties as assigned.

Skills and Abilities

• Software Development and Delivery following Agile Methodologies required.

• Interact with business users at all levels of management to understand business needs.

Qualifications

• Bachelor's degree required or equivalent.

• Nine (9) years or more technical experience in progressive accomplishments in implementing technology enabled solutions to complex business problems required.

• Five (5) years or more experience managing IT teams involved in development, production support and maintenance of software systems required.

Travel
10-20%
DOT Regulated
No

Job Category

Compensation Information:

The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:

Pay Type:

Minimum Pay Range:

Maximum Pay Range:

Benefits Information:

For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

For more information about benefits, click here to download the comprehensive benefits summary.

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Important Note:

Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned. 

Security Notice for Applicants:

Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire.  During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers.

Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at [email protected] or 800-793-3754.

Current Employees:

If you are a current employee at Ryder, please click here to log in to Workday to apply using the internal application process.

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