Senior macOS Application Administrator (REMOTE)

Job Posting:

Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.

Location: This position may be remote or hybrid in accordance with company policy.

• Lead the provisioning, deployment, and maintenance of macOS and iOS devices, ensuring secure and efficient onboarding processes.
• Manage and administer Jamf Pro and/or InTune for Apple device lifecycle management, including deployment, configuration, and security enforcement.
• Support users with setup, configuration, security, and ongoing maintenance of Apple devices.
• Maintain accurate inventory of Apple devices and accessories, ensuring proper tracking and documentation.
• Develop and maintain technical documentation, user guides, and training materials for Apple products and endpoint management workflows.
• Administer and optimize Microsoft Intune for managing Windows, iOS/iPadOS, and macOS devices.
• Package and deploy software across all supported platforms, including Azure Virtual Desktop environments.
• Monitor system health, performance, and compliance across platforms, ensuring alignment with enterprise security standards.
• Provide Tier 3 support and mentorship to junior administrators and service desk teams.
• Respond to incoming requests in accordance with SLAs, resolving issues promptly and professionally.

• Drives Own Performance – Maintains high levels of interest and enthusiasm, demonstrates professional competence, works with minimal supervision, is self-motivated and reliable
• Collaborates with Others – Works harmoniously within the team and with other groups, offers and receives constructive criticism positively and is customer service oriented
• Values and Ethics – Acts with integrity and honesty, displays high ethical conduct and holds themselves accountable
• Exhibits Flexibility – Adapts behavior and work methods in response to unexpected obstacles or changing demands, works additional hours as needed and is prepared to travel as required
• Solves Problems Creatively – Gathers and analyzes information, uses sound judgment to recommend action and works to eliminate activities that do not add value
• Communicates Effectively – Expresses thoughts clearly to all audiences both verbally and in writing, listens carefully and tactfully provides reasoning for own opinions
• Drives Execution – Organized, detail oriented, manages demands on time, prioritizes effectively, establishes challenging goals and is focused on an appropriate level of detail and quality

• Bachelor’s degree in Computer Science, Information Technology, or related field, or equivalent experience.
• 5+ years of experience in enterprise IT administration, with 3+ years focused on macOS and iOS device management.
• Hands-on experience with Jamf Pro and/or Microsoft Intune for Apple device lifecycle management.
• Good understanding of macOS architecture, security, and troubleshooting.
• Experience supporting 100+ macOS systems in a semi-automated environment.
• Familiarity with software packaging, deployment, and patch management.
• Working knowledge of network protocols and enterprise configurations.
• Ability to create and maintain technical documentation and training materials.
• Excellent communication skills and ability to mentor junior staff.
• Strong problem-solving skills and a customer-focused approach.

At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!

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Pay Range:

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Actual pay rate may vary depending upon location. The estimated pay range for this position is below. The specific rate will depend on a candidate’s qualifications and prior experience.

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Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.

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This role is Bonus or Incentive Plan eligible.

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Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.

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The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.

Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.

Equal Employment Opportunity and Reasonable Accommodation Information