Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in both data resilience and data security posture management, Veeam is built for the convergence of identity, data, security, and AI risk. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide, who trust Veeam to keep their businesses running. Join us as we go fearlessly forward together, growing, learning, and making a real impact for some of the world’s biggest brands.
We're looking for a U.S.-based Senior Legal Operations Manager to scale and optimize how the Veeam Legal team operates. You'll serve as a strategic partner to Legal leadership — owning the operational foundation across intake, contracting workflows, reporting, and technology. This role is hands-on in driving process improvement, system governance, and stakeholder experience, while also serving as the primary administrator for our Contract Lifecycle Management (CLM) platform and Legal matter management system.
What You’ll Do- Partner with Legal leadership to define and execute the Legal Operations roadmap, leading cross-functional projects end-to-end from requirements gathering through adoption and outcomes
- Own CLM platform administration, including workflow configuration, template and clause library governance, user access, and integrations with intake tools, e-signature, and CRM systems
- Administer the Legal matter management system, including intake and triage configuration, matter lifecycle tracking, outside counsel collaboration, e-billing, and spend tracking
- Define, maintain, and improve dashboards and KPIs — request volume, cycle time, SLA adherence, and exception rates — and translate data into actionable recommendations for Legal leadership
- Build and maintain centralized knowledge resources including process documentation, playbooks, and self-service guidance, and deliver training for Legal and business stakeholders
- Support Legal budget planning, outside counsel onboarding, and vendor operations in partnership with Legal leadership and Finance
- Develop and manage communications with external third parties, the Legal team, and the broader Veeam organization
- 5+ years of experience in Legal Operations, contract operations, or business operations in a corporate environment
- Demonstrated experience administering and improving a CLM platform, including workflow ownership, configuration, reporting, and user enablement
- Proven ability to drive process improvement and operational scaling in a fast-paced, cross-functional environment
- Strong analytical and reporting skills with the ability to translate metrics into operational improvements and stakeholder-ready insights
- Excellent communication and stakeholder management skills, with the ability to influence without formal authority
- Bachelor's degree or equivalent experience; J.D. not required
- Experience with matter management systems and outside counsel management platforms
- Familiarity with e-billing platforms and legal spend management workflows
- Experience implementing self-service legal tooling or knowledge management systems
What you'll get
- Unlimited paid time off, 12 paid holidays including 4 global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
- Paid parental leave: 8 weeks for all parents, 16 weeks for birthing parents
- Medical, dental, and vision coverage starting on your first day
- Mental health support, therapy sessions, and digital wellness tools via our Employee Assistance Program
- 401(k) retirement plan with company matching contributions
- Fertility, adoption, and surrogacy support through Maven, plus paid volunteer time
- AirVet: 24/7 virtual veterinary care at no cost
- Legal services, identity protection, and supplemental health insurance options
- Tax-advantaged spending accounts for healthcare, dependent care, and commuting
- Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning
Compensation Transparency
Veeam is committed to pay transparency and equitable compensation. For this role, the compensation range below reflects the expected total target compensation (TTC), inclusive of base pay and a competitive performance-based bonus. For roles with a commission plan, the compensation range represents On Target Earnings (OTE), which includes base salary plus variable commission. When determining compensation, Veeam takes into consideration factors such as experience, education, skills, and geographic zone. Offers are typically made below the midpoint of the range.
In addition to compensation, Veeam provides a comprehensive benefits package, including health coverage, retirement plans, and unlimited time off.
Veeam Software is an equal opportunity employer and does not tolerate discrimination in any form on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. All your information will be kept confidential.
Personal data collected during the recruitment process will be processed in accordance with our Recruiting Privacy Notice, which explains how your information is collected, used, and handled in connection with hiring activities. By applying for this position, you consent to this processing.
By submitting your application, you confirm that the information provided, including any supporting documents, is complete and accurate to the best of your knowledge. Any misrepresentation, omission, or falsification may result in disqualification from consideration or, if discovered after employment begins, termination of employment.
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