Senior Legal Content Specialist, Sharedo

We are looking for a Senior Legal Content Specialist, Sharedo to lead the design and configuration of Legal Content Accelerators for the North American Market.

Clio has recently acquired ShareDo, a UK based Case and Matter Management solution for large law firms. Rather than “hard coding” legal process ShareDo provides a number of no-code design tools to enable the design of Legal Matters, Workflows, Reports and Precedents. Using these design tools we are embarking on the mission to have a full suite of legal accelerators for all practice areas (Civil, Family, Probate, Commercial etc) available to our future customers over the next couple of years. Our customers, partners and professional services teams will then extend these to meet their unique requirements.

Your primary job role will be to lead the design of these accelerators both from your own in depth knowledge of Legal Process Best practice as well as working alongside experts within Clio, and the legal industry in general. 

This is a high-impact, hands-on systems leadership role where you’ll design, architect, and implement market leading legal process solutions that will power large law firms future profitability across North America..

As a key member of the ShareDo Product Management team, you will bridge Sales, Product Marketing, Product Development and Professional services teams to ensure the legal accelerators are aligned with Clio’s and Customers evolving business needs. 

This is not an operations or management role — it's a deeply legal process centric one requiring deep legal knowledge, solution analysis/design and low-code configuration experience, an eye for product market fit.

Applying your process and user centric design skills you will be designing solutions that are not just fit for purpose but “delight” your user base.

Legal Content has one job—to ensure the ShareDo Product delights customers and drive’s Clio growth by providing a market leading solution. We directly support Sales, Marketing, Customer Success, and Professional Services Teams by providing solutions to their customers.

We are looking for a Legal Process Expert to take our Accelerators to the next level: process design excellence, true teamwork, and a vision for the what “best practice in legal” looks like. You bring a strong blend of business sense, legal domain knowledge and solution design; you evaluate things holistically and think through the objective, impact, and best practices of solutions that scale. 

• Serve as Design Lead for ShareDo’s North American Legal Content.

• Partner closely with Customers, Prospects, Sales & Marketing and Professional Services to translate business requirements into solution designs and system configurations.

• Lead the design, configuration, and documentation of Legal Content Packs including matter definitions, finance configuration, workflows, reports and precedents.

• Drive the end-to-end implementation of Practice Group accelerators including demonstrating these to prospects and existing customers 

• Define and enforce best practices for Legal Content design.

• Maintain a product roadmap for accelerators, identifying opportunities for improvement, innovation and rationalisation.

• Lead sprint planning and backlog grooming for projects in collaboration with configurators.

• Stay current on legal process and regulatory changes.

• 5+ years of legal process design experience; with in depth knowledge of at least 2 of the following practice areas

  • Defendant Insurance

  • Plaintiff Disputes including PI

  • Mass Tort

• 5+ years of experience of implementing legal technology platforms specifically case, matter or PMS solutions.

• Demonstrated success in designing and building legal solutions either within a law firm or as a supplier.

• Ability to translate business needs into scalable process architectures and system configurations.

• Excellent communication and documentation skills—able to engage technical and non-technical stakeholders alike.

• Comfort leading Agile ceremonies like sprint planning and backlog refinement in a platform team context.

• A builder’s mindset—excited to improve, modernize, and scale complex systems.

What you will find here:

Compensation is one of the main components of Clio’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.
 

Some highlights of our Total Rewards program include:

• Competitive, equitable salary with top-tier health benefits, dental, and vision insurance 

• Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, and Dublin) to be in office minimum 2 days per week on our Anchor Days. 

• Flexible time off policy, with an encouraged 20 days off per year.

• $2000 annual counseling benefit

• RRSP matching and RESP contribution 

• Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years​

Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility 

Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.

Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.

Learn more about our culture at clio.com/careers